Google Sync is used to synchronize your Lab email and calendar events with Apple’s native Mail and Calendar apps on your iOS devices.
Google has announced that Google Sync will completely stop working on 9/30/24. Below is the timeline from Google.
- Beginning June 15, 2024 - New users will not be able to connect to Google Workspace via Google Sync.
- Beginning September 30, 2024 - Existing Google Sync users will not be able to connect to Google Workspace
Well before this date, we recommend you switch to using the Gmail and Google Calendar apps from Google. The Gmail and Google Calendar apps from Google provide more functionality than the Apple native Mail and Calendar apps.
Google’s Gmail and Calendar apps can be found on the Apple App Store. For instructions on how to set up the Gmail and the Google Calendar apps, please see these articles.
Setup LBNL Email on Mobile Devices
If you still prefer to use Apple Mail and Apple Calendar, you will need to delete the current account from your device and re-add using “sign-in with Google”.
Delete the account that is using Google Sync
| 1 | Open the Settings app |
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| 2 | Tap Mail |
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| 3 | Tap Accounts |
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| 4 | Tap Exchange (or another name) |
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| 5 | Tap Delete Account Note: Make sure the account is your lbl.gov account at the top Note: Your Reminders will be deleted if you have them. Do not delete the account if you still need the Reminders. Instead, just turn off Contacts and Calendars to avoid having duplicate entries. |
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| 6 | Tap Delete from My iPhone |
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If you do not see Settings> Mail> Accounts, then follow these steps instead:
- Tap Passwords & Accounts> Exchange (or another name)> Delete Account
Add account using “sign-in with Google”
| 1 | Open the Settings app |
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| 2 | Tap Mail |
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| 3 | Tap Accounts |
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| 4 | Tap Add Account |
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| 5 | Tap Google |
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| 6 | Tap Continue |
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| 7 | Tap your LBL account (if available) or Use another account |
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| 8 | Enter your email address and tap Next |
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| 9 | Login with your username and Identity password |
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| 10 | Enter your OTP |
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| 11 | Scroll down and tap Allow |
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| 12 | Enable Contacts and Notes if you prefer |
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| 13 | If you enable Contacts, tap Keep on My iPhone to keep the existing phone contacts |
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| 14 | Tap Save |
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| 15 | The new account will appear as Gmail on the list |
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