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IT Spotlight

Berkeley Lab IT
Information Technology
Recommended Steps Before Upgrading to MacOS Sonoma
Learn how to prepare your device for an upgrade to macOS Sonoma by taking a few steps to ensure a smooth experience.
Windows Passwords – Active Directory (AD) vs Local User Account
Windows computers issued by Berkeley Lab IT will either use an Active Directory or a Local User account. They are different but are both used for logging into Windows computers. In this article, we explain the difference between the two systems and provide guidance in case you need to reset or update your passwords. 
Upgrade to CrowdStrike to Resolve Sophos Errors
As of July 21, Sophos is no longer supported at Berkeley Lab. If you don’t have CrowdStrike installed, the Lab’s new antivirus software, your system is no longer fully protected, and you might encounter Sophos error messages. Fix the errors and ensure work devices remain protected by upgrading to CrowdStrike today.
Adopt CrowdStrike by July 21
The IT Division encourages Lab staff to adopt CrowdStrike before the deadline of July 21, 2023. Sophos has been discontinued and CrowdStrike is the Lab’s new antivirus software. Keep your devices secure and ensure protection from the latest cyber attacks today.
​Countdown to Sophos End-of-Life
Sophos will be discontinued in July 2023. Prioritize your cyber protection now and switch to CrowdStrike for advanced antivirus protection. Visit the IT FAQ for step-by-step instructions to guide you through the installation process.
Update Bitbucket SSH Host Keys by June 20
Bitbucket Cloud recently announced that encrypted copies of SSH host keys were extracted in a data breach of a third-party vendor. All users who have configured SSH host keys to Bitbucket repositories need to rotate to the new keys by June 20, 2023.
SSO Required for Atlassian Cloud Products on May 30
Starting on May 30, 2023, Single Sign-On (SSO) will be required when signing into Atlassian Cloud products, including Bitbucket, JIRA, Trello and others, with SSO-capable accounts.
Changes to Windows Remote Desktop Requirements
Due to increased risk, Berkeley Lab will now require VPN for off-site RDP to a Lab computer starting on Monday, June 12, 2023. Additionally, all computers accepting RDP must install CrowdStrike.
[Completed] Saturday, May 20, 9 a.m. to 5 p.m. — Scheduled outages to major systems
On Saturday, May 20, from 9:00 a.m. to 5:00 p.m., LBLnet will be upgrading software throughout the Lab. On-site and remote access to HPC, business, and identity systems may be disrupted multiple times during the outage window.
macOS BigFix Push for CrowdStrike Starts May 11
On Thursday, May 11, 2023, the Lab’s new antivirus software, CrowdStrike, will be automatically delivered to active macOS systems via BigFix. BigFix will display a pop-up notice before the process begins. User interaction and reboot is required.

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