Remotely Access for Telecommuting

To Do

Content needed:

-What to do to prepare your work computer to ensure it can be accessed remotely

-Add additional options, including VNC and Team Viewer

-Add MFA token section

Do you have a question that isn't addressed here? Please contact the IT Help Desk by sending an email to [email protected] to suggest an update.

Be sure to test your chosen remote options prior to working remotely. If you need assistance, contact the IT Help Desk at x4357.

Lab sites can be accessed anywhere.

Secure lab sites including FMS, HRIS, etc. will require the use of VPN.

Service	URL
Email	http://gmail.lbl.gov/
Calendar	http://gcal.lbl.gov
Drive	http://drive.google.com
LETS	http://lets.lbl.gov
TREX	http://trex.lbl.gov

VPN

If you need to access secure Lab websites, you will need to install and run Cisco VPN.

Windows Network Drive

You can connect to a Windows network drive one of two ways:

Remote into your computer at work, using the software recommendations below. Connect to the drive as you normally would.
Turn on VPN and map to the drive(s) on the offsite computer.
- Instructions on mapping a drive for Windows and Mac.

Google Drive

To connect to Google Drive, simply go to Google Drive, you can also install Google Drive File Stream.

Remote Desktop Options

Choose the Operating System below to see our recommendations. If you need help installing the software, contact the IT Help Desk.

How to turn on RDP in Windows 10

Target OS	Recommended Software	Information	Setup Information
To Windows	Windows RDP	Turn on RDP	Microsoft RDP Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

Target OS	Recommended Software	Information	Setup Information
To Windows	Windows RDP		Microsoft RDP Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

Target OS	Recommended Software	Information	Setup Information
To Windows	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

Target OS	Recommended Software	Information	Setup Information
To Windows	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

Target OS	Recommended Software	Information	Setup Information
To Windows	Windows RDP		Microsoft RDP Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

Target OS	Recommended Software	Information	Setup Information
To Windows	Windows RDP		Microsoft RDP Setup
To Mac	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To Linux	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup
To ChromeOS	Chrome Remote Desktop	Requires Chrome	Chrome Remote Setup

The instructions to install Chrome Remote can be found here.

Issues Connecting to the Lab

If you are able to connect to the network and access non-lab websites but cannot access lab resources or websites, it is possible that you have been blocked.

To remove a block, you will need to contact [email protected] or x4357 with your IP address.

Help Desk has limited ability to troubleshoot ISP issues outside the Lab. If you are unable to connect to non-Lab websites, you may need to contact your ISP.

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