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In order to use Chrome Remote Desktop, you will need to have Chrome Browser installed, and have already gone through the following setup process. This must be done ahead of time!

If you are planning on using this for telecommuting, you must complete the setup before leaving the office.


Installation Instructions

Preparation

  • Make sure the target/remote computer is plugged in using a wired connection.

  • Make sure that power settings are configured to prevent it from going to sleep.

  • You may want to disconnect extra monitors. This will make it much easier to read the screen when using Chrome Remote Desktop.

  • Make sure that ALL security updates have been installed. Failure to do so may result in your system being blocked form the network, and inaccessible. Don't forget to reboot!

Remote/Target Computer (eg your Office computer)

For Google's documentation, see https://support.google.com/chrome/answer/1649523?co=GENIE.Platform%3DDesktop&hl=en-GB.

The following tables include detailed instructions for Windows and Mac.

Windows Instructions

Click and launch Chrome Browser

       

Go to https://remotedesktop.google.com/home and select “Remote Access”

Click on the download button to set up remote access

Click on “Add Extension”

Select “Add to Chrome”

Create a computer name and then select “Next”

MacOS Instructions

In order to install the Chrome Remote Access components on newer versions of Mac, you need to change your security settings.




  1. On your computer, open Chrome.
  2. In the address bar, type remotedesktop.google.com/access.

  3. Under 'Set up Remote Access', click Download Download page



Run the install package downloaded by Chrome

Enter your password (or fingerprint) when prompted

After installation, Chrome will request extra permissions. Click 'Open Accessibility Preferences'.

  1. Click the lock in lower left-hand corner, and enter your password (or fingerprint) when prompted.
  2. Check the box next to ChromeRemoteDesktopHost
  3. Go back to the installer, and click 'Next'

Next, Chrome will ask for screen recording permissions.

Click 'Open Screen Recording Settings'.

  1. Click the lock in lower left-hand corner, and enter your password (or fingerprint) when prompted.
  2. Check the box next to ChromeRemoteDesktopHost
  3. Go back to the installer, and click 'Next'

Installation complete. Next, activate it.

Chrome will return you to remotedesktop.google.com/access.

Click 'Setup Remote Access', and then 'Next'

Enter the name you want. The default is the host name. Press 'Next'.

Choose an easy-to-remember PIN, and click 'Start'

You should see a screen like this:

Done!


Initiate a Remote Connection

On your the computer you will be connecting FROM:

  • Click and launch your Chrome browser and select the Chrome Remote Desktop Extension

--or--

Click on your remote device you wish to log into

Enter the six digit numerical pin you created and click on the arrow key

Send Ctrl-Alt-Del

Click on the blue arrow located at the right side of the screen

Keyboard controls are also located in the side pullout menu.

i.e. “CTRL+ALT+DEL”

Adjusting Window Size

This next step is optional but useful to enlarge the remote session window size. 

Check the “Full-screen” box and uncheck the “Scale to fit” box

If the desktop is has a dual monitor setup - you can select to either display both monitors or select a single display.

Disconnect a Remote Session

To disconnect the remote session, click on “Disconnect” located in the blue box - top of the session options

While a remote session is still established, lock your screen on the target client before ending the session to ensure your desktop is not open for anyone to access freely.