Introduction

IT User Support provides various types of workstation management and computer support programs to meet customer needs. The use of standardized hardware and software and the automated implementation of computer security configurations provides a more cost effective and efficient way to deploy computing devices to Lab employees. Having standardized solutions on-hand reduces downtime for staff. Current programs include:

• Engineering Division Office Workstation Refresh Program
• Operations Desktop Support Program 
• Operations Mobile Support Program
  • EHS iPad Standards and Procedures
  • FA iPad Standards and Procedures
  • PS iPad Standards and Procedures
• Repurpose Computer Program 

Groups can request a computer consultation by submitting a help ticket per the link below.

• Request a Computer

• Submit a Help Ticket for more information