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March 2020 Telecommuting Guidance

For IT Policies and Guidance for working remotely during the curtailment, please visit https://remotework.lbl.gov/.

Guidance for Telecommuting Computer Usage

  • If you have a Lab-issued laptop, you should plan to use it.

  • If you have a Lab-issued desktop computer, you may be able to temporarily relocate it to your home, along with your monitor and other peripherals (Supervisor approval and Division Property Rep Notification Required)

  • If you don’t have a Lab-issued system that can be used from home, be advised that personally owned devices can be used for most lab work. Check with your supervisor to review whether this is a suitable option for your particular situation (exceptions: those who work with PII, export controlled information, identifiable human subjects data, and proprietary information with special contractual obligations - these require supervisor approval and consultation with itpolicy@lbl.gov).

  • If you urgently need a laptop for telecommuting, IT may be able to get you a basic laptop (via recharge to a PID). Given supply chain disruptions and overall demand, we cannot guarantee that we will be able to meet all needs, so please try to prioritize these requests.

  • Initial policy and ordering methods for peripherals and ergonomic accessories including monitors, printers, accessories, and furniture is available here.

  • Information for Hiring Managers of new employees is available here.

Guidance for Computer Purchases

  1. Review this page, and submit the appropriate form to request a computer from IT.

  2. IT will review the request, and if a system is available, will set it up and FedEx to the employee. The requester will be charged via recharge to the provided project and activity ID.

  3. If an appropriate system is not available, IT will advise the requester to contact their division requisition preparer to purchase a system using drop shipping.

  4. Procurement will get IT approval on all drop-shipped computer procurements.

  5. IT will follow up to assist the user in initial setup, and to ensure that it complies with LBL security requirements.

Computers may not be purchased on Division PCards or reimbursed.   If a computer needs to be drop-shipped, arrangements will be made for asset tagging.

Table of Contents

Berkeley Lab IT makes it simple to get a new computer quickly and easily. We also have re-purposed systems available for no charge!

We provide the lowest-cost and highest-quality services available, based on Lab-Standard hardware and software, automated management systems, and many, many years of experience. 

Note that some Science Divisions have internal IT groups who provide workstations. Members of these divisions should follow internal IT processes to request new workstations.

ESnet:
To purchase a new computer: Go to the ESnet Service Portal at: https://esnet.service-now.com/ess and click the Business tab and choose PurchaseNow.

CRD:
To purchase a new computer: Contact your division admin assistant. For linux system purchase consulting, contact cshelp@lbl.gov.


NERSC:
To purchase a new computer: Contact your division admin assistants, nersc-admin@lbl.gov

Overview

IT provides the following services for all new and re-purposed workstation requests:

  • Help selecting the ideal computer for your work and budget
  • Procurement of hardware and accessories
  • Enrolling computers in our management systems
  • Pre-configuring computers with Berkeley Lab recommended software and settings
  • Delivery, installation, and configuration based on customer needs
  • Transfer data, settings, and applications from previous workstation
  • Retrieval and salvage of previous workstation

Rates

As of June 1, 2018, IT has new rates for system configuration and refreshes.


Lab-Standard ModelNon-Standard ModelRepurposed System
New Install$250

$250 + $100/hr for

speccing and procurement

$250
System Refresh$250

$100/hr + $100/hr for

speccing and procurement

$250


These fees ares not charged for Primary Workstations issued to personnel from Operations Divisions, as part of the 
Operations Desktop Support program. 

How to Request Service

Users can request a computer through one of our Google forms. These forms will generate a service request in the askUs system.

You must be logged in to google with your LBL account as the active account (for users who sign in to multiple google accounts).


Please submit all requests for computers at least 2 weeks in advance, for standard models, and 4-6 weeks in advance for custom systems.


Workstation TypeRequest FormWho Should Use This FormNotes
Lab-StandardLab-Standard Computer Request Form

Anyone wishing to purchase a standard model of laptop, desktop, or iPad

All Operations personnel will use this form, except under special circumstances.

IT highly recommends that users deploy Lab-standard models. These are readily available for quick delivery, and we have better tools and expertise available to support these systems.

The Lab-standards are summarized below. 

Re-purposed (used)Lab-Standard Computer Request FormAnyone who wants a zero-cost re-purposed workstation from IT's available inventory.

IT makes systems available to all Lab research groups after they have passed the end of their primary service life. The equipment is available at no cost, and the erasing, re-installation, OS license, configuration and installation costs $250 per system.

The models and performance of these systems is subject to availability.

Custom SpecificationCustom Computer Request FormAnyone whose computing needs are not met by any of the Lab Standards.In general it costs more to select, procure, and support custom computer equipment, and the use of standard equipment is encouraged when possible, but IT will provision and support whatever equipment is needed for a given project.

More Information

Lab-Standards

Selecting from the standard configurations will ensure the fastest delivery of your workstation.

Any customization made to these specifications will require additional time and labor for provisioning.

Workstation Class

General Purpose

Mid-Tier

Graphics Performance

High-Power
Purpose and Use Cases

Common computing tasks including office applications, browser-based applications, and light-duty analysis.

Recommended for: Most non-scientific users and scientists using terminal emulation (SSH)

Mid-range computing, such as large spreadsheets, ECAD design, software development, and CPU-intensive applications

Recommended for: Scientists analyzing small local data sets and Developers

Graphic-intensive applications, including 3D modeling, CAD design work, and graphic and video editing

Recommended for: Mechanical Engineers, Graphic Artists, 3D modelers

Computation-intensive applications, including modeling, data analysis, software development and running virtual machines

Recommended for: Intensive data processing and analysis


PC Desktop

Dell Optiplex 7070 SFF

6-core i5-9500 - 3.0GHz processor
Windows 10 Pro 64bit
8GB RAM 2666HHz
M.2 PCIe 256GB Class 35 SSD HD 
Intel Integrated Graphics
Small form factor
Cost: $750

Dell Optiplex 7070 SFF

8-core i9-9900 - 4.9GHz processor
Windows 10 Pro 64bit
16GB RAM 2666HHz
M.2 PCIe 512GB Class 40 SSD HD
AMD Radeon RX 550 GPU (4 GB)
Small form factor 
Cost: $1350

Dell Precision 5820 Tower

4-core Xeon W-2123 3.9GHz processor
Windows 10 Pro 64bit
32GB RAM DDR4 2666MHz
M.2 512GB PCIe NVMe Class 40 SSD HD
nVidia Quadro RTX4000 GPU (8 GB)
DVD Drive
Tower form factor 
Cost: $2700


PC Laptop

Dell Latitude 5410 14-inch

Processor: Intel® Core™ i5-10310U (QC, 10th Gen, 6M cache, base 1.7GHz, up to 4.4GHz, vPro)
OS: Windows 10 Pro 64bit
Memory: 8GB RAM DDR4 Non-ECC
Storage: M.2 256GB Class 35 2230 SSD
Graphics: Intel® UHD Graphics 620 with Displayport over Type-C for Intel 10th Gen Core i5-10310U Integrated Graphics
Display: 14" display
3.5 lbs
Cost: $1180



Dell Latitude 7410 2-in-1

Processor: I7-10610U (QC, 8M Cache, base 1.8GHz up to 4.9GHz, vPro Capable)
OS: Windows 10 Pro 64bit
Memory:
16GB, 2666 MHz, DDR4 Non-ECC, Integrated
Storage: 512 GB PCIe Class 40 SSD
Graphics:
IIntel® Integrated UHD Graphics 620, i7-10610 Processor, 16G Memory
Display: 2-in-1, 14.0" FHD AR+AS SLP Touch, IR Cam/Mic, ALS, Prox Sensor, WLAN/4x4 WWAN, Carbon Fiber
2.99 lbs
Cost: $2310

Dell Latitude 7410 CTO

Processor: I7-10610U (QC, 8M Cache, base 1.8GHz up to 4.9GHz, vPro Capable)
OS: Windows 10 Pro 64bit
Memory:
16GB, 2666 MHz, DDR4 Non-ECC, Integrated
Storage: 512 GB PCIe Class 40 SSD
Graphics:
IIntel® Integrated UHD Graphics 620, i7-10610 Processor, 16G Memory
Display:
14.0" FHD (1920 x 1080) AG, SLP, 2.7mm HD Cam/Mic, WLAN, Carbon Fiber, Non-Touch

2.99 lbs
Cost: $1610

Dell Precision 7540

6-core i7-9850H processor
Windows 10 Pro 64bit
32GB, 2x16GB, DDR4 2666MHz Non-ECC Memory
M.2 512GB PCIe NVMe Class 40 SSD
NVIDIA Quadro T1000 w/4GB GDDR5
Intel® Wi-Fi 6 AX200 2x2 .11ax 160MHz + Bluetooth 5.0
6-cell 97Wh Lithium Ion battery with ExpressCharge™
15.6" display
5.7 lbs
Cost: $2600



Mac Desktop

Apple Mac Mini

3.6GHz 4-core 8th generation Intel Core i3
8GB 26666MHz DDR4 RAM
256GB SSD HD
Integrated UHD Graphics 630
Gigabit Ethernet using RJ-45 connector) - 4 Thunderbolt 3 ports - 1 HDMI 2.0 Port - 2 USB-3 Ports - 1 3.5mm headphone jacks
AppleCare Plus
Cost: $1020

Apple Mac Mini

3.2GHz 6-core 8th generation Intel Core i7 (Turbo Boost up to 4.6GHz)
16GB 2666MHz DDR4 memory

512GB SSD HD
Intel Iris Plus Graphics 630
Gigabit Ethernet (10/100/1000BASE-T Gigabit Ethernet using RJ-45 connector) - 4 Thunderbolt 3 ports - 1 HDMI 2.0 Port - 2 USB-3 Ports - 1 3.5mm headphone jacks
AppleCare Plus

Cost: . $1700

Apple iMac

3.6GHz 8-core 9th-generation Intel Core i9 processor, Turbo Boost up to 5.0GHz
32GB 2666MHz DDR4 memory
1TB SSD storage
Radeon Pro Vega 48 with 8GB HBM2 memory
Gigabit Ethernet using RJ-45 connector - 2 Thunderbolt 3 ports - 1 SDXC Card slot - 4 USB-3 Ports - 1 3.5mm headphone jacks
Magic keyboard - Magic mouse
AppleCare Plus

approx. $4000


Mac Laptop

Apple MacBook Air 13" - Silver

1.6GHz dual‑core 8th‑gen Intel Core i5 processor, Turbo Boost up to 3.6GHz
13" Retina Display
8GB 2133MHz LPDDR3 memory
128GB SSD HD
Intel UHD Graphics 617
Touch ID - Force Touch trackpad - Two Thunderbolt 3 ports
AppleCare Plus

Cost: $1221

Apple MacBook Pro 13" - Space Gray

2.3GHz quad-core 10thgeneration Intel Core i7 processor, Turbo Boost up to 4.1GHz
Retina Display
16GB 3733MHz LPDD4X memory
512GB PCIe SSD HD
Intel Iris Plus Graphics 655
Force Touch Trackpad - Four Thunderbolt 3 ports - Touch Bar and Touch ID - Force Touch Trackpad - Four Thunderbolt 3 ports - Touch Bar and Touch ID
AppleCare Plus
Cost: $2100

Apple MacBook Pro 16" - Space Gray

2.4GHz 8-core Intel Core i9, Turbo Boost up to 5.0GHz
16GB 2666MHz DDR4 memory
512GB SSD storage
AMD Radeon Pro 5300M with 4GB of GDDR6 memory 
16-inch Retina display with True Tone
Touch Bar and Touch ID Four Thunderbolt 3 ports - Touch Bar and Touch ID

AppleCare Plus
Cost: $2800




Apple MacBook Pro 16" - Space Gray

2.4GHz 8-core 9th-generation Intel Core i9 processor, Turbo Boost up to 5.0GHz
32GB 2666MHz DDR4 memory
1TB SSD storage
AMD Radeon Pro 5500M with 4GB of GDDR6 memory
Force Touch Trackpad - Four Thunderbolt 3 ports - Touch Bar and Touch ID
AppleCare Plus
Cost: $3500


Chrome DesktopIntel i3 processor
8GB RAM
16GB SSD HD
approx. $300-$500
Intel i5 processor
8GB RAM
64GB SSD HD
approx. $500-$750
Intel i7 processor
16GB RAM
64GB SSD HD
approx. $750-$1500

Chrome Laptop

Celeron or MediaTek processor
4GB RAM
32GB SSD HD
13" screen
approx. $300-$500

Samsung Chromebook Pro
Core m3 processor
4GB RAM
32GB SSD HD
12.3" flip touchscreen
approx. $500-$750

Google Pixelbook
Core i7 processor
16GB RAM
512GB SSD HD
12.3" flip touchscreen
$1500-$1750

Virtual Machine (Windows Server or Linux)

2 Core Xeon
4-8 GB
40 GB HD

$900/3 years

4 Core Xeon
16 GB
40 GB HD

$1800/3 years



ChromeOS

Berkeley Lab IT strongly recommends that all users consider using ChromeOS devices. These systems are very inexpensive, and require little-to-no configuration and management. With a wide range of extensions and Android applications available, as well as integration with the Lab's Google tools, these can be an excellent choice for many users. They are ideal for providing remote access to applications and services running on other desktops, servers, and VMs. Please see the ChromeOS FAQ

Virtual Machines

Berkeley Lab IT also provides on-demand VM hosting for scientific applications. See the Science VM FAQ for more information.

Standard Software

PC Desktop
PC Laptop
Mac Desktop
Mac Laptop
Chrome Desktop/Laptop
Linux Desktop

Windows 10 Professional
Chrome
Firefox
Sophos
BigFix
Zoom
Druva InSync
RSIGuard
Acrobat Reader DC
Notepad ++
Cisco VPN Client


Windows 10 Professional
Chrome
Firefox
Sophos
BigFix
Zoom
Druva InSync
RSIGuard
Acrobat Reader DC
Notepad ++
Cisco VPN Client


MacOS 10.13 (High Sierra)
Chrome
Firefox
Sophos
BigFix
Zoom
Druva InSync
RSIGuard
Cisco VPN Client
JAMF Pro (Operations only)


MacOS 10.13 (High Sierra)
Chrome
Firefox
Sophos
BigFix
Zoom
Druva InSync
RSIGuard
Cisco VPN Client
JAMF Pro (Operations only)

Google Apps
RealVNC
Remote Desktop
Zoom
Cisco VPN Client

Ubuntu
Chrome
Firefox
Sophos
BigFix
Zoom
Druva InSync
Cisco VPN Client

Backup Software

Protect your data! Use Druva InSync to backup your workstations.

Druva provides UNLIMITED backups for up to 10 workstations for $57 per year!

Please see the Druva InSync FAQ for details, or sign up at software.lbl.gov.

For other backup questions, please see the Backups page.


Additional Help Resources