Page History

1/2/2012

 |
| Effective date:

 | 8/14/2008

 |

h2. BRIEF


h3. Policy Summary

Berkeley Lab encourages and facilitates the resolution of employee complaints in a prompt and equitable manner. An employee should first attempt to resolve a complaint with his/her immediate supervisor or [divisional HR Center|https://www.lbl.gov/Workplace/HumanResources/html/Staff-Information/center-contacts.html], although this does not extend the deadline for filing a written request for formal review. This policy provides information on filing a formal complaint.
\\

h3. Who Should Read This Policy

* This policy applies to all nonprobationary [Career|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf1], [Term|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf4], [Postdoctoral Fellow|http://www.lbl.gov/Workplace/RPM/R2.28.html] employees.

\\
* This policy applies to nonrepresented employees. Represented employees should consult their collective bargaining agreement.

\\
* This policy does not apply to probationary Career, probationary Term, [Faculty|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf2], [Limited|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf5], [Visiting Researcher|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf6], [Rehired Retiree|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf9], [Graduate Student Research Assistant (GSRA)|http://www.lbl.gov/Workplace/RPM/R2.01.html#secf7], and [Student Assistant|http://www.lbl.gov/Workplace/RPM/R2.01F8.html] employees.

\\
* This policy does not apply to the following nonemployees: [affiliates|http://www.lbl.gov/Workplace/RPM/definition.html#affiliate] , contract workers, and visitors.

\\

h3. To Read the Full Policy, Go To:


[http://www.lbl.gov/Workplace/RPM/R2.05.html#RTFToC15|http://www.lbl.gov/Workplace/RPM/R2.05.html#RTFToC15

]

h3. Contact Information

For more information, contact your [division's Human Resources Center

|https://www.lbl.gov/Workplace/HumanResources/html/Staff-Information/center-contacts.html].
Feedback on HR policies or procedures is welcomed. Send comments to [[email protected]|mailto:[email protected]].
\\ {dojo-tab}
{dojo-tab:title=Policy}| Title: | Complaint Policy |
| Publication date: | 1/2/2012 |
| Effective date: | 8/14/2008 |

h2. POLICY

Details of this policy have not yet been converted to the new format.
\\
Please go to this page to find the details:
\\  {color:#0000ff}{+}h{+}{color}[ttp://www.lbl.gov/Workplace/RPM/R2.05.html#RTFToC15

|http://www.lbl.gov/Workplace/RPM/R2.05.html#RTFToC15]\\

h3. Contact Information

For more information, contact your [division's Human Resources Center|https://www.lbl.gov/Workplace/HumanResources/html/Staff-Information/center-contacts.html].
Feedback on HR policies or procedures is welcomed. Send comments to [[email protected]|mailto:[email protected]].
\\
\\

h3. Revision History

| *Date* | *Revision* | *By whom* | *Revision Description* | *Section(s) affected* | *Change Type* |
| 1/2/2012 | 0 | M. Bello | Re-write for wiki | all | Minor |

\\
\\
Remove this text after wiki tabs are set.  End Policy.{dojo-tab}
{dojo-tab:title=Document Information}
h2. DOCUMENT INFORMATION

| Title: | Complaint Policy |
| Document number | 02.11.003.000

 |
| Revision number

 | 0 |
| Publication date: | 1/2/2012

 |
| Effective date:

 | 8/14/2008

 |
| Next review date:

 | 1/2/2015

 |
| Policy Area:

 | Problem Resolution

 |
| RPM Section (home)

 | Human Resources

 |
| RPM Section (cross-reference)

 | none |
| Functional Division | Human Resources |
| Prior reference information (optional) | RPM Section 2.05(D)

 |

h3. Source Requirements Documents

* DOE Contract DE-AC02-05CH11231, Mod No. M046, Sec.J, App. A, Advance Understandings on Human Resources

* University of California Personnel Policies for Staff Members (PPSM) 62, [{color:#0000ff}{+}Corrective Action-Professional and Support

 Staff{+}{color}|http://atyourservice.ucop.edu/employees/policies_employee_labor_relations/personnel_policies/spp62.html]
* University of California Personnel Policies for Staff Members (PPSM) 63, [{color:#0000ff}{+}Investigatory Leave{+}{color}|http://atyourservice.ucop.edu/employees/policies_employee_labor_relations/personnel_policies/spp63.html]
* University of California Personnel Policies for Staff Members (PPSM) 64, [{color:#0000ff}{+}Termination of Career Employees-Professional and Support Staff{+}{color}|http://atyourservice.ucop.edu/employees/policies_employee_labor_relations/personnel_policies/spp64.html]

\\
\\
\\

h3. Implementing Documents

| *Document number* | *Title* | *Type* |
| | | Process |
| | | Form |
| | | Procedure |

\\
Remove this text after wiki tabs are set.  End Document Info.{dojo-tab}
\\
{dojo-tab:title=Additional Information}\\

h2. ADDITIONAL INFORMATION

| Title: | Complaint Policy |
| Document number | 02.11.003.000

 |
| Revision number

 | 0 |
| Publication date: | 1/2/2012

 |
| Effective date:

 | 8/14/20

{anchor

:_GoBack

}
08 |
| Next review date: | 1/2/2015

 |
| Policy Area:

 | Problem Resolution

 |
| RPM Section (home)

 | Human Resources

 |
| RPM Section (cross-reference)

 | none |
| Functional Division | Human Resources |
| Author name/contact info

 | M.

 Bello |
| | |
| Revision 0 publication date | 1/2/2012

 |
| Retirement date

 | n/a

 |
| Prior reference information (optional)

 | RPM Section 2.05(D)

 |
| | |
| Inputs from more than one Functional Area? | No |
| List additional Functional Areas & contacts | |
| | |
| Inputs from more than one Policy Area? | No |
| List additional Policy Areas & contacts | |
| | |
| 30-day notification needed? | No |
| 30-day start date | n/a |
| 30-day end date | n/a |
| | |
| LDAP protected? | No |
| | |
| Need TABL reminders? | No |
| Frequency | n/a |
| Brief reminder text: | n/a |
| | |
| Approval Sheet for this revision received (date) \\
\[Note: author is responsible\} | |

h3. Key labels/tags:

* (Policy Area 1), (Policy Area 2), (Section)

h3. New terms that need to be added to Glossary/Acronym list:

* (list items not found  and context (Policy Area name) -- full definition would be included in Policy)

h3. Implementing Documents restricted to department/functional use

(optional -- these will be used for tracing between requirements and associated documents)
| Document number | Title |
| | |
| | |
\\
\\  *Side bars:*
Side bar 1 location (cite by Policy Section # - for example: Section D.2.a)
Sidebar 1 text:
\\
Sidebar 2 location
Sidebar 2 text:
\\
Sidebar 3 location
Sidebar 3 text:
\\
Remove this text after establishing wiki tabs End Additional Information{dojo-tab}{dojo-tabs}