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Purpose of KA:

Setup LBNL email address on iPhone, iPad and Androids mobile devices.

Resolution:

Select the correct instruction for the mobile device you are using: iPhone/iPad or Android.

Click on the instruction to expand it:

This instruction is for the Gmail app on iPhone and iPad.

1 Download the Gmail app from the App Store.

2 Open up the Gmail app.

3 Click Google.

4 Click Continue.

5 Type in your lab email address and click Next.

6

Log in with your Berkeley lab account and provide the one-time password when prompted for it.

Note: the MFA (one-time password) is from your StrongID or Google Authenticator app that you set up for your LBNL account. If you need to set up a new one, see here to set up a new MFA.

7 Click Allow and you are done.