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Purpose of Knowledge Article:

Overview of general Apple computer Update Guidance.

Resolution:

  • Apple releases updates for your macOS periodically, which can include updates to apps native to the system and important security updates.
  • When you see the notification that updates are available, it is strongly recommended you run the update as soon as possible.
  • See how to update your Apple computer here - Run Update on macOS

    • To be clear:

      Update: keeping your current Apple computer operating system up to date. Berkeley Lab IT recommends doing the update as soon as possible.

      Upgrade: upgrading from the current operating system to a new operating system. Berkeley Lab IT does not recommend doing the upgrade until Berkeley Lab IT announce it is safe to upgrade.

  • If BigFix is not currently installed on your system, we recommend you install BigFix as soon as possible so we can keep your system safe and you informed. It also helps with DOE property tracking. You never need to barcode scan your computer again.

  • In order to minimize disruption, when checking for updates, you may get more than one update that requires a restart. Please wait until all updates are completed before restarting your computer or you may have to restart more than once. In addition, if the BigFix restart notification appears, double check your macOS Updates application to ensure all updates have been completed before you restart.