IT has created new videos to help you with:
Reminder: Do not forget your LastPass master password. LastPass admins do not have the capability of recovering your password.
If you would like to see a specific help video created, let us know!
Keep an eye on our IT Spotlight page for future announcements on new video tutorials!
Microsoft recently reported Windows Updates have been causing BSOD on numbers of Windows 10 computers. The related updates are: KB5000802, KB5000808, KB5000809, and KB5000822 and are related to Kyocera and Ricoh printing drivers.
The BSOD looks like this:
Observe the bottom of the BSOD and make sure you see the following:
Stop code: APC_INDEX_MISMATCH
What failed: win32kfull.sys
Microsoft has released a procedure to fix this issue:
Restart the computer and log back in
To restart the computer from a BSOD, just power off the computer and power it back on again using the power button
Do not start using the computer right away
Run Windows Update (here is a guide on how to run Windows Update)
Do not use the computer during this time
Restart the computer when prompted by Windows Update and the issue should be resolved
If this does not address your issue, please submit a ticket to [email protected] with a screenshot of the BSOD or begin a chat session with our support team.
RELATED ARTICLE
IT has created new FAQ with videos to help you with:
If you would like to see a specific help video created, let us know!
Keep an eye on our IT Spotlight page for future announcements on new video tutorials!
Open OnDemand (OOD) is a browser-based High Performance Computing portal that provides an easy way to access HPC resources in addition to the conventional command line approach. The Scientific Computing Group now offers the Open OnDemand service for accessing Lawrencium and other dedicated research clusters in our HPC infrastructure.
This workshop is an introductory course on productive use of OOD on Lawrencium supercluster. The course will cover the following:
* Command-line shell access
* File management
* Interactive server and GUI applications, such as Jupyter Notebook, Matlab and RStudio
* Job management and monitoring
Date: Wednesday, March 10 2021
Time: 3:00PM - 4:30PM
Zoom Meeting: link will be available upon registration
Prerequisite: a user account is preferred but not required.
No previous experience with HPC is necessary.
Registration
HPCS virtual office hours:
10:30 AM - noon on Wednesdays.
Request a virtual consultation here.
Please contact us at [email protected] if you have any questions.
Thank you,
--
HPC User Support
IT has created new FAQ videos to help you with:
- How to setup Google Authenticator on iPhone
- Windows 10 Setup and First Login
- Personalize Your Windows 10
If you would like to see a specific help video created, let us know!
Keep an eye on our IT Spotlight page for future announcements on new video tutorials!
Identity Management systems will be undergoing maintenance from 7:00 PM to approximately 9:00 PM on Thursday, March 4.
While most redundant applications are expected to continue to operate normally, there is the possibility of brief outages.
These systems include all the IT Division's authentication services, including Single Sign-On, Phonebook, RADIUS (Employee Wireless and VPN), and Multifactor Authentication services.
The Grouper group and role management application will be down for the entirety of this maintenance, along with two of its dependent services, MFA Management (the MFA token management application) and MFA Bypass.
