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Purpose of Knowledge Article

  • A guide on how to install CrowdStrike Falcon via BigFix Popup on macOS

Resolution

1

Click Take Action

The installation will run in the background and it may take a few minutes before you see the next window. You can click on the Progress tab in BigFix to see the status.

2

A window will pop up saying "PLEASE NOTE: This installation process requires user interaction and a computer reboot." Click OK


The installation will run in the background and it may take a few minutes before you see the next window

3

Click Allow to the popup saying "com.crowdstrike.falcon.app would like to filter network content"

OR

Click Allow to the popup saying "Falcon would like to filter network content"


Note: you may see this popup more than once

4

macOS 11 Big Sur/12 Monterey:

  • Click Open System Preferences

macOS 13 Ventura: 

  • Click Open System Settings 
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
5

macOS 11 Big Sur/12 Monterey:

    • Click Security & Privacy

macOS 13 Ventura: 

    • On the left column, select Privacy & Security
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
6

macOS 11 Big Sur/12 Monterey:

    • Select the General tab and look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password

macOS 13 Ventura:

    • On the right-hand column, look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password, if asked
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
7Click Dismiss

8

BigFix will prompt you to restart the computer, click Snooze

Continue to Step 2 - CrowdStrike Falcon Permissions


Purpose of Knowledge Article

Guide on how to give CrowdStrike Falcon permission on macOS 11 Big Sur and 12 Monterey

Resolution

1Click the Apple icon on the top left corner


2Click System Preferences
3Click Security & Privacy


4Click the Lock icon on the bottom left corner


5Type in your computer password
6Click Unlock
7Select Privacy tab
8On the left column, find and select Full Disk Access

9

Check the box for Agent, or Falcon Sensor

Note: instead of Agent, it may also be called Falcon Sensor

10Click the + icon
11Navigate to /Application/Falcon or Falcon.app and select it

12

Click Open

13

Now, both the box for Agent (or Falcon Sensor) and Falcon should be checked

You are done, close System Preferences


Note: if you have Sophos, you will need to restart the computer for Sophos to finish uninstalling.

14

Remember this screen? You can click Finish now

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