Purpose of Knowledge Article:
Guide on how to install or uninstall CrowdStrike Falcon from Berkeley Lab computers.
Resolution:
Install CrowdStrike Falcon:
Select the instruction for the operating system you are using.
| Go to https://software.lbl.gov/ and download CrowdStrike Falcon (Sensor?) | ||
| Open up the "FILENAME" and right-click on it | ||
| Select Extract All | ||
In the Files will be extracted to this folder field Type in or copy and paste C:\Options |
||
| Make sure Show extracted files when complete box is checked | ||
Once extraction is done, a new window for C:\Options will pop up. Locate the file FILENAME (runasadmin?), right-click on FILENAME (runasadmin?), and select Run as administrator |
||
You may see Windows Protected your PC popup. Click More info. If not, skip to step +2 |
||
| Click Run anyway | ||
The Do you want to allow this app to make changes to your device will pop up Click Yes |
||
A command prompt window will appear stating "This may take several minutes. This window will close when the full process is complete" This will take between 4 to 10 minutes |
||
| Once the command prompt window disappears. You are done. |
Uninstall is under development
