Purpose of knowledge article
- Provide instructions to install the eduroam profile and connect to the eduroam network at Berkeley Lab
- There are 2 automatic ways to install eduroam on your Android device. However, if either installation is unsuccessful on your device, please "Forget" the eduroam network, and configure it manually
- Google Play Store (automatic)
- Eduroam.org's website (automatic)
- Manual Android configuration of a network profile (manual)
- The steps may vary from Android device to device
Resolution
| Description | Detail | |
|---|---|---|
| 1 | On your Android device, verify Wi-Fi is turned On, and you must be within LBL's eduroam network. | no image |
| 2 |
On your Android device, go to the "Google Play Store" When the app is installed, click Open |
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| 3 | In the search box, search "Lawrence Berkeley National Laboratory" |
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| 4 | Select "Lawrence Berkeley National Laboratory" from the list |
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| 5 | Click Connect |
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| 6 | Type in your LBNL username |
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| 7 | Type in your LBNL account password | |
| 8 | Click Save |
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| 9 | You're done |
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Additional Resouces
| Description | Detail | |
|---|---|---|
| 1 | On your Android device, verify Wi-Fi is turned On and you must be within LBL's eduroam network. | |
| 2 | Open a browser and navigate to cat.eduroam.org, where the Configuration Assistant Tool can be found. Tap the "Do you have an account at this institution?..." button |
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| 3 | Tap "Download installer for Android 4.4 KitKat" button. |
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| 4 |
Go to the "Google Play Store" Tap "eduroam CAT" from GEANT Association to install the free app. Note, DO NOT install the "Eduroam Configuration" app, which is meant for the Université de Bordeaux. |
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| 5 | Tap the "INSTALL" button. Tap "Accept". When the app is installed, click "Open". |
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| 6 | Tap "Install Configuration..." |
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| 7 | Tap the "INSTALL" tab. |
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| 8 | Enter your LBL username with "@lbl.gov" and password. Tap "Install". If the profile was installed successfully, you should see "Profile installed" and you will automatically connect to the eduroam network. |
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| 9 | Attempt to join the eduroam network. If the above steps do not work, you may manually set up a manual network profile with the following information below or go to the Manual Android Configuration tab. Network ID: eduroam CA certificate: Unspecified (or None) EAP Method Type: 21/TTLS Phase 2 authentication/Inner EAP Method Type: 1/PAP Inner EAP Method Type: [email protected] Inner EAP Method Type: login.lbl.gov Identity: [your LBL [email protected]] (Note, your Android device may not require the "@lbl.gov" text, so try both formats) Password: [your LBL password] |
This is the best way to configure your device when the CAT app does not work. The screenshots are from a Samsung Galaxy S4. Your device may vary slightly than what is shown. Android devices may require more attempts to made it work as it's the least mature as far as device support from Eduroam is concerned.
| Description | Detail | |
|---|---|---|
| 1 | On your Android device, verify Wi-Fi is turned On and you must be within LBL's eduroam network. | |
| 2 |
Navigate to your Wi-Fi settings. On this phone, place your finger on the topmost part of the device and drag down to the bottom of the device with one finger. Press down on the  Wi-Fi icon for two seconds (any duration shorter is a different command).
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| 3 | A list of the visible Wi-Fi networks should appear. |
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| 4 | Press down on the "eduroam" listing for two seconds. When a menu appears, tap on "Modify network config". |
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| 5 | Using the information below, configure the network profile on your device. You may or may not need every piece of information below. When done, tap the "Save" button. Network ID: eduroam EAP Method Type: 21/TTLS Phase 2 authentication/Inner EAP Method Type: 1/PAP CA certificate: Unspecified (or None) Identity or Username: [your LBL [email protected]] or [your LBL username] Note: Your Android device may only require your username without the "@lbl.gov" text. You may need to try both formats. Inner EAP Method Type or Anonymous identity: [email protected] Inner EAP Method Type: login.lbl.gov Password: [your LBL password] Known mobile devices, where a manual configuration is necessary:
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| 6 | Now, tap on "eduroam" to join the network. |
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| 7 | Tap on "Connect". |
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| 8 | You should see that you have successfully joined the eduroam network. If not, you may have to reboot your phone and try to connect again. |
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