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CrowdStrike and Cisco VPN are now a requirement for Remote Desktop Protocol:
Connecting to a system via Remote Desktop Protocol that is not secured with CrowdStrike will cause your device to be automatically blocked.
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- RDP from the Internet to a Berkeley Lab computer requires VPN
If you need to RDP into a Berkeley Lab Windows computer that is using uses DHCP, first connect the Lab VPN, then RDP. This requirement does not apply to computers with a static IP address.
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CrowdStrike must be installed on any computer with a listening RDP service. This ; this applies to both DHCP and static IP addresses, and both host hosts are used from the Internet or only from on-site. If you don't use RDP, you can choose to should disable RDP to meet this requirement.
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If you believe your device has been blocked, please check using Onestop to confirm, and how to address the issue:
Onestop.lbl.gov - Is My Device Blocked?
For additional help:
- Contact Help Desk at [email protected], xHELP, or Chat with the IT Help Desk here!
