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Overview

All Berkeley Lab employees are granted a Zoom Pro account license with no time limit and up to 300 remote attendees.

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The Berkeley Lab IT Audio Visual Services (AV) team offers training and support to help your group effectively schedule, manage and host successful events in a virtual space.

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Hours of Operation

Regular AV hours are 8:00 a.m. - 4:30 p.m., Monday-Friday.  Any labor performed outside of these hours will incur overtime charges.  The minimum labor charge for weekend days is 4 hours (depending on staff availability).

Services Description

• Support for Virtual, Hybrid or Onsite events at the Lab
• Audio/Video Editing and Post Production
• Group Audio Visual Training Workshops
• Audio Visual Equipment Upgrades
• Digital Signage Solutions

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Request AV Support

• To request support for a virtual event, please complete the AV Request Form. 
  
• IT/AV Services cannot provide technical support for offsite events or virtual events hosted outside of the lbl.gov domain.
• If you require extensive

Before requesting an individual webinar license, please review the Meeting and Webinar Comparison article. 

AV Services provides real-time support for remote Zoom Webinars. We also provide onsite broadcast support for large meetings and conferences at the following locations:

• Building 50 Auditorium
• Building 54 Auditorium
• Building 66 Auditorium

AV Services will evaluate requests for onsite support on a case by case basis, following all COVID-19 restrictions and policies set forth by Lab directorate.

Getting Started

Scheduling a Streaming Broadcast

• To request an individual Zoom Webinar or Zoom Large Meeting license, complete the AV Request Form. 
  
• If you require high quality video editing services or camera operation, contact the Creative Services Office for equipment rental and camera control requirements.

View a Live Broadcast

• Most live broadcasts can be viewed by clicking here. 
• Some events may require special broadcast arrangements with a vendor or a different broadcast link from the organizer.
• Contact the IT/AV Services group if you have questions regarding events. Email: [email protected]

Video Streaming Library

• To view our library of programs, click here.
• Archive of videos prior to 2018 from 2016-2022 can be viewed here.
• To view other stored programs, such as YouTube videos, click here.

Still Need Help?

Contact Information

• IT Help Desk (510) 486-4357
• E-mail: [email protected]

Cancellation Policy

• Requesters are responsible for any charges related to AV setup and/or pre-testing. Cancel or modify existing requests by sending an email to [email protected].

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Rates & Terms

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Still Need Help?

• Click the blue icon in the lower right corner of this page to start a chat with IT Help Desk
• Enter a support request with IT/AV Services