General Information : The Telephone Service Center handles all requests for cellular service and equipment. The cost of equipment may vary, depending on the type being requested. For iPad requests please visit the Operations Desktop Support page here. All cellular requests must have division level authorization (Division Director, Deputy Division Director, or Division Director's Designate). In addition, as Laboratory policy states, all new cellular users must read and sign the cellular phone procedures. If you have questions regarding service or equipment type, please contact the Telephone Service Center at x7997 or send e-mail to [email protected].
To Order Cellular Service: You may submit your request by sending e-mail to [email protected], or by sending a memo to the Telephone Service Center , mailstop 50E0101. Please provide the following information: - User's Name
- Type of equipment
- Purchase project ID
- Monthly project ID
- Proper approval signature (division level authorization is required)
Calling Plans: All cellular users are included in either an AT&T or Verizon Wireless pooled minute plan. Individuals are recharged the percentage of minutes they used in the pooled minute plan. Night/weekend and mobile-to-mobile minutes are unlimited. Cellular requests require the approval of your Division Director, Deputy Division Director, or Division Director's Designate, and is based on business need. In addition, all cellular users must read and sign the cellular phone procedures which states the allowed use of a Laboratory cellular phone. |