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Purpose of Knowledge Article

  • A guide on CrowdStrike Falcon installed via BigFix Offer
  • This only applies to Windows computers with BigFix installed

Resolution

Note

Please note that a computer restart is required, so please save all your work and exit all programs before proceeding.

  • for Windows system

Resolution

1Open BigFix from the bottom right of the taskbar icon. You may need to click on the Show Hidden Icons icon


2Click on the BigFix icon 
3Under the Offers tab, which should show by default and select "Install CrowdStrike Falcon"

4

Click Accept and it will disappear from the list

Give BigFix It may take a few minutes for the installation to preparecomplete

Info

If you would like to see that the status, click on the the Progress tab

2

When your computer receives the CrowdStirke Falcon installation via BigFix, you can either select Take All Actions / Take Action immediately or Snooze to take action later

Berkeley Lab IT recommends taking action immediately.

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3Once the installation and removal of Sophos (if you have Sophos Antivirus) is completed, BigFix will ask you to restart the computer. Click Take Action

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4A confirmation box will appear. Again, be sure to save all your work. Once done, click Restart Now
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