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Top Issues


Contact Us:

My computer

is

:

I need:

  • Needs antivirus Antivirus software: Download Sophos anti-virus at download Sophos from software.lbl.gov.
  • SSL Certificate: Read the IT FAQ.
How do I Report Spam or Phishing

Suspicious Emai?

Targeted phishing?
e.g.

  1. suspicious email sent to you in the context of your affiliation with Berkeley Lab, UCB, UC, or DOE
: Forward it
  1. forward the email to [email protected] as an attachment
to [email protected].
Standard phishing or spam?
Follow the appropriate step:
 
  1. Gmail interface:
Select
  1. select message & press "Spam" button
  2. Email application (e.g. Thunderbird):
Move
  1. move message to Gmail/Spam label
  2. Other:
Forward it
  1. forward the email to [email protected] as at attachment (how to forward as an attachment
to [email protected].
  1. )

Generally suspicious, want a human to give an opinion?

  1. forward the email to [email protected] as an attachment (how to forward as an attachment)

 

Latest News


  1. Sophos problem affecting the Lab
  2. Flashback malware affecting the Lab
  3. Vulnerable Browser Plugins
  4. Securing Home Computers
  5. Network Usage Policy
  6. Recent Targeted Phishing Attacks
  7. Computer Security Annual Refresher Training Available
  8. PII Search Tool
  9. Mac OS X Security Recommendations

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Services


  1. One Time Passwords (OTP)
  2. LBNL Central Syslog Server (Intranet)
  3. Preventing Off-site Blocks

more

Training


  1. SEC 0201 Computer Security
  2. SEC 0220 Privacy, HIPPA, & PII
  3. PII Certification : Security 0221 (SEC0221)

more

Security Requirements


  1. Minimum Security Requirements
  2. Regulations & Procedures Manual (RPM)
  3. External and Outsourced Information Systems
  4. Passwords

more

Contact Us


For security issues, contact CPP at [email protected] (Emergency or after hours? Page (510) 486-7770)

For common issues, e.g. blocked computers, contact the Help Desk.

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