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Table of Contents

How do I request an account?

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We disable the account two days (just counting workdays - not weekends) after termination via an automatic process and delete it 30 days after termination via a manual process.

Expand
titleClick here to read more about our account termination process...

The Termination Notification System (TNS) manages your Berkeley Lab Identity/LDAP, which authenticates to Google Apps ( Gmail, Calendar, etc) , eRoom, Webspace and a variety of business applications (such as JHQ and HR Self-Service). TNS also manages your IT Division Active Directory account. The TNS initiates the following actions based on status code changes in the Human Resources Information System (HRIS):

  • An email notifies the following groups that the terminated employee’s account will be disabled two business days and then deleted 30 business days after the effective date of termination in HRIS:
    • Employee’s Supervisor. The supervisor can request a change in the timeline or special handling of data associated with the accounts via a web-based form.
    • Employee
    • Applicable Division termination email list. This is in the form of HRTERM-XX, where XX is the division or department. For example, HRTERM-IC is used for the IT Division. Click here for information on the HRTERM lists.
  • Another email notifies three mail lists: [email protected] (telephone services), [email protected], and [email protected].
  • Generates a Help Desk request to disable account two business days after the effective date of termination in HRIS:
  • Generates a Help Desk request 30 business days after the effective date of termination in HRIS. The ticket goes to each system administrator responsible for various computer services used by the terminated employee. The ticket notifies the administrator that accounts and data associated with the person will be deleted.

TNS-process.pdf: TNS Process Flow

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The disable/delete sequence can be delayed for a month - if the person is transitioning between guest and career status and the termination action is an artifact of our HR system processes.  (The IT Help Desk can over-ride the automatic disable status).

Two types of people may change the default dates for a Terminee:

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