Page History

Top Issues

My computer is:

• Blocked from the network: Check your connection at onestop.lbl.gov.
• Lost or stolen: Report a lost or stolen computer.

I need:

• Antivirus software: Download Sophos anti-virus at software.lbl.gov.
• SSL Certificate: Read the IT FAQ.

How do I Report Spam or Phishing?

• Targeted phishing? e.g. email sent to you in the context of your affiliation with Berkeley Lab, UCB, UC, or DOE: Forward it as an attachment to [email protected].
• Standard phishing or spam? Follow the appropriate step:
  
  1. Gmail interface: Select message & press "Spam" button
  2. Email application e.g. Thunderbird: Move message to Gmail/Spam label
  3. Other: Forward it as an attachment to [email protected].

Latest News

1. Sophos problem affecting the Lab
2. Flashback malware affecting the Lab
3. Vulnerable Browser Plugins
4. Securing Home Computers
5. Network Usage Policy
6. Recent Targeted Phishing Attacks
7. Computer Security Annual Refresher Training Available
8. PII Search Tool
9. Mac OS X Security Recommendations

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Services

1. One Time Passwords (OTP)
2. LBNL Central Syslog Server (Intranet)
3. Preventing Off-site Blocks

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Training

1. SEC 0201 Computer Security
2. SEC 0220 Privacy, HIPPA, & PII
3. PII Certification : Security 0221 (SEC0221)

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Security Requirements

1. Minimum Security Requirements
2. Regulations & Procedures Manual (RPM)
3. External and Outsourced Information Systems
4. Passwords

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Contact Us

For security issues, contact CPP at [email protected] (Emergency or after hours? Page (510) 486-7770)

For common issues, e.g. blocked computers, contact the Help Desk.

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