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Table of Contents

How do I request an account?

Use the Account Request Form to request the following accounts:

  • Google Apps
  • Windows Active Directory
  • OTP SSH Gateway
  • Central Unix
  • SCS Cluster

About Google Apps Accounts

These accounts are:

  • Free for Lab employees & affiliates.
  • Created only if requested. (Ideally, a new employee or someone in the new employee's department will request an account before a new employee's first day of work.)
  • Usually created within 24 hours of the request. (A person must be in the Berkeley Lab Identity/LDAP directory before we can create a Google Apps account. The directory receives information about new employees and affiliates once per day from the Human Resources Data Warehouse.)

These accounts include:

...

  1. Access to all Google Apps services available at LBNL (e.g. Gmail, Calendar, Docs, Sites, etc.) See
  1. http://lbl.gov/google

...

  1. for

...

  1. more

...

  1. information.

...

  1. A

...

  1. Berkeley

...

  1. Lab

...

  1. email

...

  1. address,

...

  1. ("[email protected]"),

...

  1. that

...

  1. delivers

...

  1. to

...

  1. a

...

  1. Lab

...

  1. Gmail

...

  1. account

...

  1. with

...

  1. 25GB

...

  1. of

...

  1. free

...

  1. storage

...

  1. An

...

  1. LDAP

...

  1. username,

...

  1. that

...

  1. is

...

  1. used

...

  1. to

...

  1. sign

...

  1. in

...

  1. to

...

  1. many

...

  1. services

...

  1. at

...

  1. the

...

  1. Lab,

...

  1. including:

...

  1. Gmail,

...

  1. Google

...

  1. Docs,

...

  1. LETS,

...

  1. EH&S

...

  1. Training,

...

  1. etc.

...

Passwords:

...

New

...

employees

...

typically

...

(ideally)

...

receive

...

their

...

LDAP

...

passwords

...

from

...

the

...

Badge

...

Office

...

when

...

they

...

receive

...

their

...

badges.

...

Some

...

call

...

the

...

Help

...

Desk

...

for

...

a

...

password.

...

Account

...

Termination

...

FAQ

...

What

...

happens

...

to

...

accounts

...

when

...

an

...

employee

...

leaves

...

the

...

lab?

...

We

...

disable

...

the

...

account

...

two

...

days

...

after

...

termination

...

and

...

delete

...

it

...

30

...

days

...

after

...

termination.

{:=
Expand
title
Click
here
to
read
more
about
our
account
termination
process...

The Termination Notification System

}The Termination Notification System

(TNS)

manages

your

Berkeley

Lab

Identity/LDAP,

which

authenticates

to

Google

Apps

(

Gmail,

Calendar,

etc)

,

eRoom,

Webspace

and

a

variety

of

business

applications

(such

as

JHQ

and

HR

Self-Service).

TNS

also

manages

your

IT

Division

Active

Directory

account.

The

TNS

initiates

the

following

actions

based

on

status

code

changes

in

the

Human

Resources

Information

System

(HRIS):

*

  • An
  • email
  • notifies
  • the
  • following
  • groups
  • that
  • the
  • terminated
  • employee’s
  • account
  • will
  • be
  • disabled
  • two
  • business
  • days
  • and
  • then
  • deleted
  • 30
  • business
  • days
  • after
  • the
  • effective
  • date
  • of
  • termination
  • in
  • HRIS:
**
    • Employee’s
    • Supervisor.
    • The
    • supervisor
    • can
    • request
    • a
    • change
    • in
    • the
    • timeline
    • or
    • special
    • handling
    • of
    • data
    • associated
    • with
    • the
    • accounts
    • via
    • a
    • web-based
    • form.
** Employee ** Applicable Division termination email list. This is in the form of
    • Employee
    • Applicable Division termination email list. This is in the form of HRTERM-XX,
    • where
    • XX
    • is
    • the
    • division
    • or
    • department.
    • For
    • example,
    • HRTERM-IC
    • is
    • used
    • for
    • the
    • IT
    • Division.
    • Click
    • here
    • for
    • information
    • on
    • the
    • HRTERM
    • lists.
*
  • Another
  • email
  • notifies
  • three
  • mail
  • lists:
  • (telephone
  • services),
  • and
*
  • Generates
  • a
  • Help
  • Desk
  • request
  • to
  • disable
  • account
  • two
  • business
  • days
  • after
  • the
  • effective
  • date
  • of
  • termination
  • in
  • HRIS:
*
  • Generates
  • a
  • Help
  • Desk
  • request
  • 30
  • business
  • days
  • after
  • the
  • effective
  • date
  • of
  • termination
  • in
  • HRIS.
  • The
  • ticket
  • goes
  • to
  • each
  • system
  • administrator
  • responsible
  • for
  • various
  • computer
  • services
  • used
  • by
  • the
  • terminated
  • employee.
  • The
  • ticket
  • notifies
  • the
  • administrator
  • that
  • accounts
  • and
  • data
  • associated
  • with
  • the
  • person
  • will
  • be
  • deleted.
+[+

TNS-process.pdf

+|Account Management^TNS-process.pdf]+

:

TNS

Process

Flow {expand} h4. How do you change the default dates for account

Flow

How do you change the default dates for account disable/deletion?

...

The

...

disable/delete

...

sequence

...

can

...

be

...

delayed

...

for

...

a

...

month

...

-

...

if

...

the

...

person

...

is

...

transitioning

...

between

...

guest

...

and

...

career

...

status

...

and

...

the

...

termination

...

action

...

is

...

an

...

artifact

...

of

...

our

...

HR

...

system

...

processes.

...

Two

...

types

...

of

...

people

...

may

...

change

...

the

...

default

...

dates

...

for

...

a

...

Terminee:

...

  1. Terminee's

...

  1. Sponsor.

...

  1. The

...

  1. initial

...

  1. Sponsor

...

  1. is

...

  1. the

...

  1. supervisor

...

  1. of

...

  1. record

...

  1. in

...

  1. HRIS.

...

  1. The

...

  1. Sponsor

...

  1. is

...

  1. responsible

...

  1. for

...

  1. the

...

  1. disposition

...

  1. of

...

  1. data

...

  1. and

...

  1. the

...

  1. removal

...

  1. of

...

  1. the

...

  1. Terminee's

...

  1. account.

...

  1. The

...

  1. Sponsor

...

  1. can

...

  1. delegate

...

  1. sponsorship

...

  1. to

...

  1. an

...

  1. active

...

  1. employee,

...

  1. making

...

  1. that

...

  1. employee

...

  1. the

...

  1. new

...

  1. Sponsor.

...

  1. Surrogates.

...

  1. Each

...

  1. level

...

  1. 1

...

  1. org

...

  1. code

...

  1. can

...

  1. create

...

  1. a

...

  1. list

...

  1. of

...

  1. one

...

  1. or

...

  1. more

...

  1. Surrogates.

...

  1. A

...

  1. Surrogate

...

  1. is

...

  1. an

...

  1. employee

...

  1. who

...

  1. is

...

  1. authorized

...

  1. to

...

  1. act

...

  1. on

...

  1. behalf

...

  1. of

...

  1. any

...

  1. Sponsor

...

  1. in

...

  1. that

...

  1. level

...

  1. 1

...

  1. org

...

  1. code.

...

  1. The

...

  1. Surrogate

...

  1. can

...

  1. view

...

  1. and

...

  1. update

...

  1. data

...

  1. for

...

  1. any

...

  1. Terminee

...

  1. belonging

...

  1. to

...

  1. any

...

  1. Sponsor

...

  1. in

...

  1. that

...

  1. level

...

  1. 1.

...

How

...

do

...

you

...

immediately

...

disable

...

an

...

account?

...

Call

...

the

...

HelpDesk

...

to

...

immediately

...

disable

...

an

...

account

...

(sometimes

...

called

...

Emergency

...

TNS

...

or

...

Expedited

...

TNS).

...

Supervisors

...

working

...

with

...

HR

...

Centers,

...

Security

...

and

...

Emergency

...

Operations,

...

and

...

Computer

...

Security

...

can

...

initiate

...

an

...

Emergency

...

TNS.

...

Can ex-employees

...

retain

...

accounts?

...

Former

...

employees

...

may

...

not

...

retain

...

accounts

...

unless

...

a

...

Lab

...

employee

...

sponsors

...

them

...

as

...

an

...

LBNL

...

"affiliate".

...

Being

...

an

...

affiliate

...

ensures

...

that

...

an

...

LBNL

...

employee

...

takes

...

responsibility

...

for

...

use

...

of

...

the

...

account.

...

Berkeley

...

Lab

...

Identity

...

not

...

only

...

provides

...

email

...

or

...

collaboration

...

access,

...

it’s

...

a

...

commitment

...

of

...

institutional

...

resources.

...

As

...

a

...

result,

...

we

...

enforce

...

stricter

...

rules

...

for

...

these

...

accounts.

...

If

...

you

...

plan

...

to

...

become

...

an

...

affiliate,

...

encourage

...

your

...

supervisor

...

to

...

notify

...

their

...

Administrative

...

and

...

Human

...

Resource

...

Support

...

Staff

...

in

...

advance

...

of

...

the

...

termination.

...

Advance

...

planning

...

will

...

allow

...

the

...

transition

...

to

...

be

...

seamless

...

and

...

to

...

avoid

...

delays

...

incurred

...

because

...

of

...

TNS.

...

Can

...

I

...

have

...

my

...

email

...

forwarded?

...

You

...

may

...

request

...

email

...

forwarding

...

for

...

up

...

to

...

one

...

year.

...

Contact

...

the

...

HelpDesk.

...

What

...

happens

...

when

...

an

...

employee

...

is

...

on

...

leave?

...

Leave

...

status

...

does

...

not

...

disable

...

institutional

...

accounts

...

or

...

generate

...

a

...

TNS

...

action.

...

However,

...

managers

...

may

...

request

...

removal

...

of

...

specific

...

privileges

...

or

...

account

...

suspension,

...

depending

...

on

...

the

...

situation.

...

For

...

example,

...

the

...

manager

...

of

...

someone

...

with

...

substantial

...

privileges

...

for

...

financial

...

transactions

...

might

...

request

...

suspension

...

of

...

the

...

role

...

if

...

the

...

employee

...

goes

...

on

...

extended

...

leave.

...

To

...

initiate

...

this

...

request,

...

contact

...

the

...

functional

...

owner

...

of

...

the

...

application.

...

In

...

all

...

cases,

...

the

...

employee's

...

manager

...

may

...

request

...

to

...

deactivate

...

accounts

...

while

...

the

...

person

...

is

...

on

...

leave.

...

To

...

deactivate

...

an

...

account,

...

contact:

...

  1. HelpDesk

...

  1. (to

...

  1. deactivate

...

  1. institutional

...

  1. accounts)

...

  1. Local

...

  1. system

...

  1. administrator

...

  1. (to

...

  1. deactivate

...

  1. local

...

  1. accounts)

...

  1. Functional

...

  1. owners

...

  1. (to

...

  1. suspend

...

  1. particular

...

  1. application

...

  1. roles)

...

How

...

do

...

I

...

access

...

the

...

account

...

of

...

a

...

terminated

...

employee

...

or

...

someone

...

on

...

extended

...

leave?

...

Open

...

a

...

ticket

...

at

...

help.lbl.gov

...

and

...

they

...

will

...

route

...

the

...

request

...

appropriately

...

in

...

compliance

...

with

...

our

...

Privacy,

...

Monitoring,

...

and

...

Access

...

without

...

Consent

...

policy.