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How are accounts requested?

Use the the Account Request Form to request  to request the following accounts:

• Google Apps
• Windows Active Directory
• OTP SSH Gateway
• Central Unix
• SCS Cluster

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What happens to accounts when an employee leaves the lab?

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We disable the account two days after termination and delete it 30 days after termination.

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title Click here to read more about our account termination process...
The Termination Notification System (TNS) manages your Berkeley Lab Identity/LDAP, which authenticates to Google Apps ( Gmail, Calendar, etc) , eRoom, Webspace and a variety of business applications (such as JHQ and HR Self-Service). TNS also manages your IT Division Active Directory account.  The TNS initiates the following actions based on status code changes in the Human Resources Information System (HRIS): An email notifies the following groups that the terminated employee’s account will be disabled two business days and then deleted 30 business days after the effective date of termination in HRIS: Employee’s Supervisor. The supervisor can request a change in the timeline or special handling of data associated with the accounts via a web-based form. Employee Applicable Division termination email list. This is in the form of HRTERM-XX, where XX is the division or department. For example, HRTERM-IC is used for the IT Division. Click here for information on the HRTERM lists. Another email notifies three mail lists: [email protected] (telephone services), [email protected], and [email protected]. Generates a Help Desk request to disable account two business days after the effective date of termination in HRIS: Generates a Help Desk request 30 business days after the effective date of termination in HRIS. The ticket goes to each system administrator responsible for various computer services used by the terminated employee. The ticket notifies the administrator that accounts and data associated with the person will be deleted. TNS

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-process.pdf: TNS Process Flow

How do you change the default dates for account termination?

The

Supervisors can expedite this process when they need to immediately disable an account (sometimes called Emergency TNS or Expedited TNS). HR Centers, Security and Emergency Operations, and Computer Security can initiate Emergency TNS by phoning the helpdesk.

Under some circumstances the disable/delete sequence can be delayed for a month - if the person is transitioning between guest and career status and the termination action is an artifact of our HR system processes.

TNS-process.pdf: TNS Process Flow

Who can change the default dates?

Two types of people may access and update the records change the default dates for a particular Terminee.:

1. Terminee's Sponsor. The initial Sponsor is the supervisor of record in HRIS. The Sponsor is responsible for the disposition of data and the removal of the Terminee's account. The Sponsor can delegate sponsorship to an active employee, making that employee the new Sponsor.
2. Surrogates. Each level 1 org code can create a list of one or more Surrogates. A Surrogate is an employee who is authorized to act on behalf of any Sponsor in that level 1 org code. The Surrogate can view and update data for any Terminee belonging to any Sponsor in that level 1.

How do you immediately disable an account?

If you need to immediately disable an account (sometimes called Emergency TNS or Expedited TNS), call the HelpDesk. Supervisors working with HR Centers, Security and Emergency Operations, and Computer Security can initiate an Emergency TNS.

Can ex-employees retain accounts?

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If you plan to become an affiliate, encourage your supervisor to notify their Administrative and Human Resource Support Staff in advance of the termination. Advance planning will allow the transition to be seamless and to avoid delays incurred because of TNS.

Can I have my email forwarded?

You can request email forwarding Note: If you only need email forwarding, you can request it for up to one year (contact . Contact the HelpDesk).

What happens when an employee is on leave?

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