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Overview
Berkeley Lab runs a sophisticated Intrusion Detection System
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(IDS)
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to
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detect
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and
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block
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attacks
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to
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laboratory
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computers.
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Unfortunately,
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the
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combination
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of
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the
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network
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configuration
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at
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conferences
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and
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large
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numbers
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of
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lab
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employees
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accessing
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the
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lab
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from
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the
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conference
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can
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make
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the
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conference
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network
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appear
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hostile.
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Berkeley
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Lab's
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IDS
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will
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then
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block
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the
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conference
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from
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accessing
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Berkeley
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Lab,
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thus
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denying
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lab
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attendees
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access
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to
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Lab
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resources,
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such
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as
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and
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calendar.
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In
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order
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to
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avoid
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this
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scenario
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it
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is
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necessary
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for
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the
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Lab's
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Computer
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Protection
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Program
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(CPP)
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to
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whitelist
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the
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conference
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IP
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address,
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which
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prevents
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it
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from
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being
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blocked
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by
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the
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IDS.
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Whitelist
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Procedures
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The
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first
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step
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is
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to
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acquire
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the
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public
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facing
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IP
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address
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or
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addresses
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of
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the
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conference
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network.
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Many
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times
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gathering
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the
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IP
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information
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can
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be
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done
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before
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the
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conference
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through
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technical
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staff
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at
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the
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conference
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location.
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Other
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times
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the
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IP
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address
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is
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not
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known
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ahead
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of
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time.
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In
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these
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cases
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we
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recommend
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a
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conference
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attendees
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browse
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to
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following
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web
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site
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:
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connect.lbl.
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govThis website shows the public IP address a client is using and has some basic instructions for unblocking.
Once the IP address has been acquired, send a request to the Computer Protection Program either by email at [email protected], or by calling the IT Help Desk at (510) 486-4357. Please include the following information in the request:
- Your name
- Conference name
- Conference location (e.g. hotel or conference center)
- IP address
- Start and end date of the conference
Feedback
Comments and feedback of any sort is welcome. Please send email to [email protected].