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Purpose of knowledge article
This article provides instructions on
...
addressing the CrowdStrike Falcon Customer ID Checksum (
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CCID) pop-up window. See example image:
Cause
A known cause is when the Login Items and Extensions permission was not provided correctly during CrowdStrike Falcon installation.
Resolution
| 1 | Click on the Apple icon in the top right corner |
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| 2 | Select System Settings | |
| 3 | Select General on the left column |
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| 4 | Select Login Items & Extensions on the right column | |
| 5 | Under the Login Items & Extensions page, scroll down to the Extensions section and look for Endpoint Security Extensions |
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| 6 | Click the | |
| 7 | Slide the toggle to turn it on for Falcon |
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| 8 | Type in your computer password |
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| 9 | Click OK | |
| 10 | Click Done |
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