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Purpose of knowledge article
- This article provides instructions on how to
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- address the CrowdStrike Falcon Customer ID (CID) pop-up window
Cause
A known cause is when the Login Items and Extensions permission was not provided correctly during CrowdStrike Falcon installation. extension the correct permission in the event it was not done correctly during the installation process
Resolution
| 1 | Click on the Apple icon in the top right corner |
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| 2 | Select System Settings | |
| 3 | Select General on the left column |
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| 4 | Select Login Items & Extensions on the right column | |
| 5 | Under the Login Items & Extensions page, scroll down to the Extensions section and look for Endpoint Security Extensions |
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| 6 | Click the | |
| 7 | Slide the toggle to turn it on for Falcon |
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| 8 | Type in your computer password |
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| 9 | Click OK | |
| 10 | Click Done |
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