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Group Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: itfaq-editors ,  anonymous ,  itfaq-MFA-EDITORS ,  itfaq-itss ,  all-lbnl-users ,  mpsg-staff ,  itfaq-editors-lite ,  mpsg-mpsg-helpdesk ,  google-collab-documentation-management , 
Can EDIT the space: itfaq-editors-lite ,  itfaq-editors ,  mpsg-staff ,  google-collab-documentation-management ,  mpsg-mpsg-helpdesk , 
Can ADMINISTER the space:
Individual Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can EDIT the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can ADMINISTER the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 

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  • Provide fixes for issues:
    • Apple computers devices (computer, and iPhone/iPad) that can connect to the LBL network but are having trouble accessing the internet even though their computer is not blocked
    • Apple computers devices (computer, and iPhone/iPad) that can not access the internet on the computer after installing Eduroam Wireless Profile
    • Apple computers devices (computer, and iPhone/iPad) that are having trouble connecting to the Eduroam network
  • This is a known issue on Apple computers

...

Deck of Cards
idproxy
tabLocationleft
Card
labelmacOS
1Open up System Preferences from the Apple icon on the top left corner  


2Select Network
3Click the Lock icon

4Type in your computer password
5Click Unlock
6Click Advanced
7Select the Proxies tab

8Uncheck the box for "Auto Proxy Discovery"
9Click OK
10Click Apply

11You should be able to connect to the internet againno image
Card
labeliOS (iPhone/iPad)
1Open up Settings

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2Click Wi-Fi

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3Click the blue 'i' icon for Eduroam Wi-Fi

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4Click Configure Proxy

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5Select Off

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6Click Save