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title	CrowdStrike Falcon Install Instruction for Mac

Deck of Cards

id	Crowdstrike Install macOS
tabLocation	left

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label	macOS 12 Monterey & macOS 13 Ventura

Instructions for macOS 12 Monterey and macOS 13 Ventura are the same. The only difference is how they look.

1	Go to https://software.lbl.gov/ and download CrowdStrike Falcon Sensor for macOS	no image
2	Browse to the location where the file LBL_CS_MacOS_12_13 is downloaded to, and right-click on it
3	Click Open
4	Click Open to the popup saying "macOS cannot verify the developer of LBL_CS_MacOS_12_13. Are you sure you want to open it?"
5	Click Continue for the "Introduction" and "Read Me" section
6	Leave the default destination as it is and click Continue
7	Click Install
8	Type in your computer password
9	Click Install Software
10	Click Allow to the popup saying "com.crowdstrike.falcon.app" would like to filter network content"
11	A "System Extension Blocked popup will appear", click Open Security Preferences
12	Select Security&Privacy
13	Click the Lock icon on the bottom left
14	Type in your computer password
15	Click Unlock
16	Look for "System software from application "Falcon.app" was blocked from loading", and click Allow
17	Installation is done. Click Close
18	You may select Keep or Move to Trash depending on if you want to keep the CrowdStrike Falcon installer file or delete it
19	If you want to confirm CrowdStrike Falcon is installed and running, see Is CrowdStrike Falcon Running?	no image

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label	macOS 11 Big Sur

Under development

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label	macOS 10.15 Catalina

Under development

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title	CrowdStrike Falcon Install Instruction for Windows

Instruction is for Windows 10 and Windows 11

1	Go to https://software.lbl.gov/ and download CrowdStrike Falcon Sensor for Windows	no image
2	Browse to the location where the file LBL_CS_WinInstaller is downloaded to, and right-click on it
3	Select Extract All
4	In the Files will be extracted to this folder field Type in or copy and paste C:\Options
5	Make sure Show extracted files when complete box is checked
6	Click Extract
7	Once extraction is done, a new window for C:\Options will pop up Locate the file runasadmin, and right-click on it
8	Select Run as administrator
9	You may see Windows Protected your PC popup Click More info If not, skip to Step 11
10	Click Run anyway
11	The Do you want to allow this app to make changes to your device will pop up Click Yes
12	A command prompt window will appear stating "This may take several minutes. This window will close when the full process is complete" This process will take between 4 to 10 minutes
13	Once the command prompt window disappears. You are done.	no image
14	If you want to confirm CrowdStrike Falcon is installed and running, see Is CrowdStrike Falcon Running?	no image

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title	CrowdStrike Falcon Uninstall Instruction for Mac

1	Launch the Terminal app from the Utilities folder	Image Modified
2	Run sudo /Applications/Falcon.app/Contents/Resources/falconctl uninstall	Image Modified
3	Type in your computer password and hit Enter key on your keyboard	Image Modified
4	You will see a confirmation saying "Falcon is uninstalled"	Image Modified

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title	CrowdStrike Falcon Uninstall Instruction for Windows

1	Click on the Start Menu icon
2	Type in Control Panel
3	Click Control Panel
4	Click Programs and Features
5	Select CrowdStrike Windows Sensor in the list
6	Click Uninstall
7	The Do you want to allow this app to make changes to your device will pop up Click Yes
8	Click Uninstall
9	The uninstallation process will take a moment. When it is done, click Close

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