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Purpose of Knowledge Article:

Guide on how to install or uninstall CrowdStrike Falcon from Berkeley Lab computers.

Resolution:

Install CrowdStrike Falcon:

Select the instruction for the operating system you are using.

Under development

install

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idinstall crowdstrike
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Go to https://software.lbl.gov/ and download CrowdStrike Falcon (Sensor?)

Open up the "FILENAME" and right-click on it

Select Extract All

In the Files will be extracted to this folder field

Type in or copy and paste C:\Options



Make sure Show extracted files when complete box is checked

Once extraction is done, a new window for C:\Options will pop up.

Locate the file FILENAME (runasadmin?), right-click on FILENAME (runasadmin?), and select Run as administrator



You may see Windows Protected your PC popup.

Click More info.

If not, skip to step +2



Click Run anyway

The Do you want to allow this app to make changes to your device will pop up

Click Yes



A command prompt window will appear stating "This may take several minutes. This window will close when the full process is complete"

This will take between 4 to 10 minutes



Once the command prompt window disappears. You are done.


Uninstall is under developmentuninstall

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