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Method 2 - Download and Install Audio Drivers from Dell:

Step #

Description

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1

Locate your Dell Service Tag

Need help on how to locate your service tag: see Locating a Dell Service Tag

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2

Navigate to Dell Support on a web browser and enter the service tag into the ‘Identify Your Product’ field and search

3

Download and install the most recent Realtek Audio Driver

4

Restart your device to finalize the installation

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