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Group Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: itfaq-editors ,  anonymous ,  itfaq-MFA-EDITORS ,  itfaq-itss ,  all-lbnl-users ,  mpsg-staff ,  itfaq-editors-lite ,  mpsg-mpsg-helpdesk ,  google-collab-documentation-management , 
Can EDIT the space: itfaq-editors-lite ,  itfaq-editors ,  mpsg-staff ,  google-collab-documentation-management ,  mpsg-mpsg-helpdesk , 
Can ADMINISTER the space:
Individual Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can EDIT the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 
Can ADMINISTER the space: [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] ,  [email protected] , 

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Table of Contents

Overview

All Berkeley Lab employees are granted a Zoom Pro account license with no time limit and up to 300 remote attendees.

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The Berkeley Lab IT Audio Visual Services (AV) team offers training and support to help your group effectively schedule, manage and host successful events in a virtual space.

Hours of Operation

Regular AV hours are 8:00 a.m. - 4:30 p.m., Monday-Friday.  Any labor performed outside of these hours will incur overtime charges.  The minimum labor charge for weekend days is 4 hours (depending on staff availability).

Services Description

  • Support for Virtual Events
  • Audio/Video Editing and Post Production
  • Group Audio Visual Training Workshops
  • Audio Visual Equipment Upgrades
  • Digital Signage Solutions

Before requesting an individual webinar license, please review the Meeting and Webinar Comparison article. 

AV Services provides real-time remote support for Zoom Webinars, as well as broadcast support for large meetings and conferences:

  • Building 50 Auditorium
  • Building 54 Auditorium
  • Building 66 Auditorium


Due to COVID-19 restrictions, AV Services will evaluate requests for onsite support on a case by case basis, following procedures and policies set forth by Lab directorate.

Getting Started

Scheduling a Streaming Broadcast

  • To request Zoom Meeting or Zoom Webinar scheduling support, complete the AV Request Form. 
  • Please note: Berkeley Lab IT cannot provide technical support for Zoom meetings or webinars virtual events hosted outside of lbl.gov domain.
  • If you require high quality extensive video editing services or camera operation, contact the Creative Services Office for equipment rental and camera control requirements.

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Contact Information

Cancellation Policy

  • Requesters are responsible for any charges related to AV setup and/or pre-testing. Cancel You can cancel or modify existing requests by sending an email to [email protected]. Please include the ASKUS request number.

Rates

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