Viewable by the world
Group Access to IT Frequently Asked Questions (FAQ)
Can VIEW the space: itfaq-editors ,  anonymous ,  itfaq-MFA-EDITORS ,  itfaq-itss ,  all-lbnl-users ,  mpsg-mpsg-helpdesk ,  mpsg-staff ,  itfaq-editors-lite ,  google-collab-documentation-management , 
Can EDIT the space: itfaq-editors-lite ,  itfaq-editors ,  mpsg-staff ,  google-collab-documentation-management ,  mpsg-mpsg-helpdesk , 
Can ADMINISTER the space:

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Operating system and third party software periodically update for security and enhancement reasons. Some software packages have update managers to help remind you that software updates are available. Don’t wait, take the time to install those updates. Please note that some updates may require a reboot of the system so remember to save and close any open files to protect your data.

BigFix (https://commons.lbl.gov/display/itfaq/BigFix) can  can help you monitor and/or patch your computers. Use this tool to not only report potential system issues, but keep your system patched. Further information can be found on our Patch Management FAQ (https://commons.lbl.gov/display/itfaq/Patch+Management+Services) page.

Reboot Your Computer

You should reboot your computer at least once a week if you can. This can help will ensure that all software updates are downloaded, installed and registered in a system. This is one of the single most important things you can do to help keep your system healthy.

...

Utilizing at least a two factor authentication process helps protect your online accounts and access to your resources. Berkeley Lab IT recommends everyone adopt MFA. Further details can be found on the  IT FAQ MFA site.

Clean Up Your Files

Low disk space can lead to poor system performance and problems with file integrity. Please take the time to clear out any caches, delete data in your downloads folder or temporary folders, and remove any unnecessary data. Remember you have unlimited disk space on Google, use that disk space to your advantage. System maintenance suggestions from Microsoft and MacWorld:

Third party software tools There are third party software tools that claim they can help with system clean up. Do not install CCleaner on Lab computers, see CCleaner Hacked (https://commons.lbl.gov/display/itdivision/2017/10/12/CCleaner+Hacked).

Clear Your Browser Cache

When your browser performance becomes erratic or sluggish think about start with clearing the cache, see "To Clear or Not to Clear Browser Cache".

Data Protection

Backup Your Data

...

Help in any of these areas can be obtained from the Help Desk or through a help ticket by clicking REQUEST HELPhere.