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Purpose of Knowledge Article

  • Provide a possible fix for Windows Servers operating systems that gives the following error message when trying to sign in and activate Microsoft Office:
  • This is most likely due to the Windows operating system defaulting to Internet Explorer (IE) security settings even when another browser is selected as the default browser (i.e.: Chrome, Firefox, or Edge)

Resolution

Disable Internet Explorer Enhanced Security Configuration (ESC), see FAQ about Internet Explorer Enhanced Security Configuration (ESC)