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Purpose of Knowledge Article

  • Provide fixes for issues:
    • Apple devices (computer, and iPhone/iPad) that can connect to the LBL network but are having trouble accessing the internet even though their computer is not blocked
    • Apple devices (computer, and iPhone/iPad) that can not access the internet on the computer after installing Eduroam Wireless Profile
    • Apple devices (computer, and iPhone/iPad) that are having trouble connecting to the Eduroam network

Resolution

1 Open up System Preferences from the Apple icon on the top left corner  


2 Select Network
3 Click the Lock icon

4 Type in your computer password
5 Click Unlock
6 Click Advanced
7 Select the Proxies tab

8 Uncheck the box for "Auto Proxy Discovery"
9 Click OK
10 Click Apply

11 You should be able to connect to the internet again no image

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