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Purpose of knowledge article

  • Try this when Spotlight search does not come up when hitting the hotkey or using the symbol at the toolbar
  • Known issue on MacOS devices

Resolution:

1

Find the Spotlight Search symbol on the righthand side of your toolbar, at the top of your screen by default


2

Click and hold the Left mouse button on the Spotlight Search symbol until the Spotlight Search bar repositions to your active monitor


Cause:

  • The device has been used with a multi-monitor setup and the search bar is trying to display on the former primary monitor