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Most of the folders and files in a Shared Drive are there but some are missing.
These procedures may not fix all cases but should be attempted first.
| 1 | Bottom right of your Windows desktop.
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| 2 | Select Preferences |
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| 3 | Click on the gear setting icon |
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| 4 | Click on the gear icon then "Disconnect account" |
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| 5 | Click "Disconnect" |
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| 6 | Close the "Sign in to Google Drive" window |
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| 7 | Bottom right of your Windows desktop.
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| 8 | Restart the computer | no image |
| 9 | Click on the "Start" button at the bottom left corner then Google Drive OR For Macs, open the Google Drive app from the Application folder |
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| 10 | Click the OR For Macs, the Google Drive icon will be at the top of the menu bar, and Sign in and let Google Drive reload | no image |
