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Berkeley Lab IT
Information Technology
Changes to Windows Remote Desktop Requirements
Due to increased risk, Berkeley Lab will now require VPN for off-site RDP to a Lab computer starting on Monday, June 12, 2023. Additionally, all computers accepting RDP must install CrowdStrike.
[Completed] Saturday, May 20, 9 a.m. to 5 p.m. — Scheduled outages to major systems
On Saturday, May 20, from 9:00 a.m. to 5:00 p.m., LBLnet will be upgrading software throughout the Lab. On-site and remote access to HPC, business, and identity systems may be disrupted multiple times during the outage window.
macOS BigFix Push for CrowdStrike Starts May 11
On Thursday, May 11, 2023, the Lab’s new antivirus software, CrowdStrike, will be automatically delivered to active macOS systems via BigFix. BigFix will display a pop-up notice before the process begins. User interaction and reboot is required.
Off-Site Visitor WiFi Password: URL Change
The URL to retrieve the visitor Wifi password for off-site locations has changed to The old URL will stop functioning at 12pm on April 28, 2023.
Windows 8.1 and Windows 2012 R2 End-of-Life
This is a reminder for LBNL users regarding the end-of-life for Windows 8.1 and Windows 2012 R2 products. Outdated operating systems increase the security risk for the Lab and must be upgraded or replaced. Systems deemed as security risks may be blocked with no prior warning from accessing the Lab network.
CrowdStrike Falcon is the Lab’s New Antivirus Solution
Berkeley Lab IT is pleased to announce CrowdStrike Falcon has replaced Sophos as the Lab’s antivirus software. Sophos Antivirus will be discontinued in July 2023. CrowdStrike is available now from
Security Advisory: Update Apple Devices to Address a New Zero-Day Vulnerability
Apple released a security update for Apple devices on February 13, 2023, regarding CVE-2023-23529. This vulnerability allows an attacker to remotely execute code without your knowledge. The latest security updates include the fix to this issue, and we encourage all users to update all Apple devices as soon as possible.
Zoom Scheduler Issues (Resolved)
Zoom is rolling a gradual hotfix for issues affecting the Zoom Scheduler browser plug-in. Alternatively, the Zoom for Google Workspace add-on offers the same functionality.
Use Caution Before Upgrading to macOS Ventura
Apple released a new operating system, macOS Ventura, on October 24, 2022. Review tips from IT for a successful system upgrade.
Blocked Access to the Lab Network
Open collaboration is an integral aspect of Berkeley Lab. Cyber Security’s goal is to safely remove barriers to scientific research and enable full participation for staff and affiliates. Computers flagged as security risks are blocked from accessing the Lab network. Learn how to check if your computer is blocked.

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