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Berkeley Lab IT
Information Technology
Chrome App End of Life Support
For users that use Chrome Apps on Chromebook and other devices, Google will be ending support for Chrome Apps. Google will continue to support Chrome Extensions.  If you are an app developer and have any Chrome apps that may need migration, see the Chrome Apps migration site. See the table below for the timeline: Scheduled […]
Critical Windows Updates Must Be Installed
Berkeley Lab IT has released Microsoft’s latest updates for Windows, which contain patches for critical security vulnerabilities. One of these, CVE-2022-26809, has been identified by the Cyber Security group as a mandatory update. As such, all Windows systems at the Lab MUST be updated and may be blocked from the network if they are out of […]
macOS Monterey is unblocked! But wait!
Hold on! Before you rush to upgrade, here are the things to do: MacOS Monterey compatibility: Find out if your device will work with macOS Monterey Software that works on macOS Big Sur with M1 or Intel Chipset should work with macOS Monterey. Software Compatibility for macOS Big Sur on M1 Chipset Software compatibility for […]
Seeing The message “Your connection is not private”
Do not be alarmed if you are getting the message “Your connection is not private”. The related IT team is working to resolve the issue. In the meantime click Advanced and click Proceed to (Unsafe) and accept the risk to continue. Feel free to reach out to IT if you have any questions. You can contact our IT support staff […]
Safety First – No Walk-ins
Author: Tap L You Must Have an Appointment         Due to the current state of COVID, keeping everyone healthy and safe is the Lab’s highest priority. With that in mind, Berkeley Lab IT Support services will not accept any walk-ins. All visits are by appointment only until further notice. You can set up an appointment […]
Inventory Check Time – Install BigFix
During the 2022 Wall-to-Wall inventory campaign, install BigFix to certify the existence of DOE tagged assets. Any DOE-barcoded system running BigFix will automatically be verified for inventory purposes, without the barcode being scanned. This saves tremendous time for property reps and staff. Approximately 4,600 DOE assets have been accounted for within the first week of […]
Expected Outage to Major Systems in December
Due to an infrastructure modernization project, Berkeley Lab staff should expect an outage to major systems starting on Friday, December 17 at 5pm PST to Sunday, December 19 at 5pm PST.
New FAQ Videos: Google Authenticator, Windows 10
IT has created new FAQ videos to help you with: How to setup Google Authenticator on iPhone Windows 10 Setup and First Login Personalize Your Windows 10 If you would like to see a specific help video created, let us know! Keep an eye on our IT Spotlight page for future announcements on new video tutorials!
Before Getting Windows 11
Windows has recently released their newest operating system, Windows 11. LBNL IT does not recommend upgrading to Windows 11 at this time. We would like to caution our users to be careful before deciding to upgrade or install.  You need to ask yourself the following questions before choosing to upgrade: Is your computer hardware compatible? […]
Druva Device Inactive?
If you receive a message because Druva inSync is reporting that device(s) linked to your account have not been backed up in at least 14 days, it is likely that there is a problem which could result in data loss in the event that you need to restore a file. Possible causes for this email: […]

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