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Purpose of knowledge article
- You did not remove/uninstall Google Drive. It suddenly disappears and you can no longer access Google Drive, or get an error message unable to access.
- This can happen on both Windows and Apple computers.
- For Windows, the error message is called "Location is not available" and you will see this error:
You will see your letter drive followed by Shared Drives -- in this example the letter drive is G so you see G:\Shared Drives\File Path. If you use the letter R, then your error message will start with R:\Shared Drives\File Path
Resolution
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