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Overview

Give an overview of the service.

If there is a quick access or get started page, link it here on its own line.

e.g.

Berkeley Lab provides email services through gmail.

News & Commentary

Use the blog posts macro and put a labels link to either the section heading or the specific service as appropriate.  Set Max = 3 unless it is a service with a lot of churn, in which case use max = 7.

Describe whether this is part of any particular strategic initiative, and which part of the strategic plan it related to.  (e.g. Gmail is part of our Cloud Initiative and is part of our Google Apps Platform Strategy.  More information is available in our Strategic Plan.

e.g.

Blog Posts

Getting Started

Put the quick start links and explain how to get started in SHORT form.   

e.g.

If you're new to the Lab, you'll need to request an account

To access gmail, visit: http://gmail.lbl.gov  

Getting Help

1. Describe the support level - at this point, most services should be described as "fully supported," or "pilot."  

2. Then describe where to get help online, then helpdesk links.  

3. Link to the Commons IT FAQ and, if the service has churn, use the recently updated macro to link.

e.g.

Gmail is a fully supported product. Help is available at the Google Apps Help Center and by contacting the Help Desk.

At the Help Center, you'll find in depth information and tutorials which explain how to get the most out of Gmail.

Recently Updated in the Google Apps Help Center: 

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Related Services

Put links to related services here, including the "category" of this service.

e.g.

  • First link is to Collab Services
  • Self-Hosted Email Services and Email Hygiene
  • Mail Forwarding
  • Mailing Lists
  • Google Apps 

Rates

1. If the service is OH funded (or mostly OH funded with additional, describe as follows:)

  • The service is part of the Berkeley Lab Technology Resource Kit and is provided to all employees and affiliates at no recharge.
  • Some add on services may incur costs.

2. If the service is not OH funded, use the links to the rates pages as they already exist. 

  • No labels