Safety First - No Walk-ins
You Must Have an Appointment
Due to the current state of COVID, keeping everyone healthy and safe is the Lab’s highest priority. With that in mind, Berkeley Lab IT Support services will not accept any walk-ins. All visits are by appointment only until further notice.
You can set up an appointment by going to https://go.lbl.gov/itchat.
Thank you for your understanding and cooperation.
Hold on! Before you rush to upgrade, here are the things to do:
MacOS Monterey compatibility: Find out if your device will work with macOS Monterey
Software that works on macOS Big Sur with M1 or Intel Chipset should work with macOS Monterey.
Are all your peripheral devices compatible?
Is all your installed software compatible?
Do you have the installers for that software, if you need to reinstall?
Make sure a full backup of your computer is completed before upgrading
Once you go through the list and decide to upgrade
Do not be alarmed if you are getting the message "Your connection is not private".
The related IT team is working to resolve the issue.
In the meantime click Advanced and click Proceed to login.lbl.gov (Unsafe) and accept the risk to continue.
Feel free to reach out to IT if you have any questions. You can contact our IT support staff by:
Opening a chat session at go.lbl.gov/ITChat
Sending an email to [email protected]
Calling 510-486-4357
During the 2022 Wall-to-Wall inventory campaign, install BigFix to certify the existence of DOE tagged assets. Any DOE-barcoded system running BigFix will automatically be verified for inventory purposes, without the barcode being scanned. This saves tremendous time for property reps and staff. Approximately 4,600 DOE assets have been accounted for within the first week of January 2022.
Given COVID-19, the need for BigFix has become more crucial than ever for inventory tracking.
The use of BigFix during the 2021 Wall-to-Wall inventory was a successful outcome; let's make the 2022 Asset Inventory campaign even better.
To read more about BigFix, go to go.lbl.gov/BigFix.
To Download BigFix, go to go.lbl.gov/downloadBigFix.
To learn how to install BigFix, go to go.lbl.gov/installBigFix.
Feel free to reach out to IT if you have any questions. You can contact our IT support staff by:
Opening a chat session at go.lbl.gov/ITChat
Sending an email to [email protected]
Calling 510-486-4357
