Blog from October, 2020

Update Chrome Now

In October, Google confirmed a serious Chrome security issue. This security vulnerability is a memory management error that can enable the execution of malicious code on a user’s computer, see Google reveals Chrome zero-day active attacks

IT recommends that users immediately update Chrome by restarting it. Users should verify they are running at least version 86.0.4240.111. The current version is 86.0.4240.111. For your reference Google provides Chrome update instructions here.

Thanks to BigFix, the IT Workstation Support Group will be distributing a communication to users who still have the vulnerability. If you wish to receive proactive communications regarding the health of your computer, you can Download BigFix and install it. If you have further questions about BigFix, please Request Help.

Berkeley Lab IT has released Microsoft’s latest updates for Windows 10, which contains patches for critical security vulnerabilities. One of these, CVE-2020-16898, has been identified by the Cyber Security group as a mandatory update. As such, all Windows 10 systems at the Lab MUST be updated and may be blocked from the network if they are out of compliance.

  • If you get a Reboot Reminder from BigFix, it means that Windows is attempting to install updates, and needs to be restarted to complete the process. Your system will remain vulnerable until the reboot is completed.

  • For systems that are not getting automatically updated, BigFix will prompt you to install the updates directly from our BigFix server. If you get a BigFix patch notification, you will need to take recommended actions in order to protect your system. BigFix will reboot your system upon completion.

Please note that systems that are enrolled in BigFix Passive Management Mode will not be patched or rebooted by BigFix, and users are responsible for installing required updates by running Windows Update.  For information regarding Windows Update, see Microsoft’s site, Update Windows 10.

Thanks to Windows Server Update Service (WSUS)Windows Reboot Reminders, and BigFix, IT User Support is able to identify vulnerable software running on LBL systems. If you wish to receive proactive communications regarding the health of your computer, you can Download BigFix and install it. If you have further questions about BigFix, please Request Help.

Reminder: always keep your operating system up to date, your applications patched, and your system rebooted at least once a week! Follow IT Best Practices to ensure computer health.

All LBNL users should now be able to see the new Chat features in Gmail by refreshing Gmail on their Web browsers  and updating their mobile applications.   Remember that chat notifications on your mobile device are disabled until you install and authorize the new Google Chat app on your device.

For more information on using Google Chat, as well as other collaboration tools to keep your remote and hybrid teams in sync, visit IT’s new team collaboration site at

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