Blog from August, 2019

This outage was resolved at ~2pm Aug 30. 

Prior Information Follows:

Outage: Intermittent DNS failures are causing slow network response times and intermittent application outages

General Impact: Our DNS servers are having trouble responding to queries.  The servers are having longer than normal response times for those queries to increase and some queries are failing.  These failures may manifest themselves as slow web pages, login failures, and slow server response times.
we are investigating the cause of the issue and will update you as we have more information


Status: Unscheduled

Resolved at approx 2:10PM Monday Aug 19

Prior Information:

A networking switch failure is impacting the following services:

Internal Telephone Calls to/from some buildings.

Inbound Telephone Calls to some buildings.

Verizon Coverage in Building 59

There is not an ETA for resolution at this time.


On August 13, 2019 Microsoft released a warning to update and reboot your system due to new Microsoft Remote Desktop Services vulnerabilities:

This affects the following operating systems:

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012

  • Microsoft Windows Server 2008

  • Microsoft Windows 10

  • Microsoft Windows 8

  • Microsoft Windows 7

Berkeley Lab IT suggests all Windows users patch and reboot all systems immediately. Updates will also be released using BigFix for systems that were not patched through normal operations.  

Advice: Always keep your system and all software up to date and REBOOT at least once a month.

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