Blog from July, 2014

New version deployed on July 31

We made some changes to the phonebook after reviewing customer feedback.

The screen shot below reflects the new look will surface later Thursday afternoon

The Labs phonebook (directory look-up) service is undergoing some changes. It incorporates some of the more advanced search techniques in the new "Elasticsearch" back-end engine.  

By default, the phonebook performs a Basic search  and sorts the results by name.  If you're coming from the old directory search application and still trying to use its more limited set of functionality, you may be interested in sticking with the Basic search option.  

Phonebook help can be found here.  The more advanced capabilities of the new search tool are explained.

Elasticsearch  is "a flexible and powerful open source, distributed, real-time search and analytics engine".  For more information on this tool, go here.

A new Windows client from Fuze is now available - go to fuze.com/download to install it.   

The Fuze client is installed on 46 Video Cart/Office Systems (the Mac Version) - and with the release of the latest Windows client a unified look and feel is consistent across laptop and desktop systems.

Usage trends are shown below

 

 


The IT Division is moving into a second phase of testing related to UberConference. This product offers capabilities similar to Readytalk with useful Google integration opportunities. In our prior tests, we were just using the free version. We now have 75 PRO licenses that allow you to pick your own conference phone number (e.g. 510 area code), have up to 100 attendees, and provides a dial-out service. Phase II testing lasts until August 15, 2014.

Lab users can request a test account by entering a help request at help.lbl.gov.

Our FAQ is here

 

Doodle premium service now available for LBL employees

We have acquired a one year subscription to doodle's premium service to help "power" calendar users find appropriate times for hard to schedule guests.

Doodle is particularly useful when trying to find times that accommodate a mix of lab and non lab guests.  (It is possible to allow an integration with Google calendar so the times you choose for a poll can be done via Gcal.)

Our FAQ on getting started is here 

Doodle help is here