Purpose of Knowledge Article
- A guide on CrowdStrike Falcon installed via BigFix for macOS system
Resolution
| 1 | Click Take Action The installation will run in the background and it will take a few minutes before you see the next window. You can click on the Progress tab in BigFix to see the status.
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| 2 | Click Allow to the popup saying "com.crowdstrike.falcon.app would like to filter network content" OR Click Allow to the popup saying "Falcon would like to filter network content" Note: you may see this popup more than once |
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| 3 | macOS 11 Big Sur/12 Monterey:
macOS 13 Ventura:
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| 4 | macOS 11 Big Sur/12 Monterey:
macOS 13 Ventura:
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| 5 | macOS 11 Big Sur/12 Monterey:
macOS 13 Ventura:
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| 6 | Click Dismiss |
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| 7 | BigFix will prompt you to restart the computer, click Take Action |
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| 8 | A Restart Now window will appear asking you to save all your work before restarting. Be sure to save all your work then click Restart Now |
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| 1 | Launch the Terminal app from the Utilities folder |
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| 2 | Run sudo /Applications/Falcon.app/Contents/Resources/falconctl uninstall -t |
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| 3 | Type in your computer password and hit Enter key on your keyboard |  |
| 4 | Copy and paste in the maintenance token you received Note: nothing will show up as you input the maintenance token, so be sure to only paste it once and hit enter |
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| 5 | You will see a confirmation saying "Falcon is uninstalled" Note: you must restart the computer to complete the uninstallation process |
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