Purpose of Knowledge Article

A guide on CrowdStrike Falcon installed via BigFix Offer for macOS system

Resolution

1

Click Dismiss when you see the BigFix CrowdStrike Falcon offer

2

Click on BigFix icon on the top right corner of the menu bar

3

Select "Install CrowdStrike Falcon"

4

Click Accept

5

Click Take Action

The installation will run in the background and it will take a few minutes before you see the next window. You can click on the Progress tab in BigFix to see the status.

6

Click Allow to the popup saying "com.crowdstrike.falcon.app would like to filter network content"

OR

Click Allow to the popup saying "Falcon would like to filter network content"

Note: you may see this popup more than once

7

macOS 11 Big Sur/12 Monterey:

Click Open System Preferences

macOS 13 Ventura:

Click Open System Settings

macOS 11 Big Sur/12 Monterey	macOS 13 Ventura

8

macOS 11 Big Sur/12 Monterey:

- Click Security & Privacy

macOS 13 Ventura:

- On the left column, select Privacy & Security

macOS 11 Big Sur/12 Monterey	macOS 13 Ventura

9

macOS 11 Big Sur/12 Monterey:

- Select the General tab and look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password

macOS 13 Ventura:

- On the right-hand column, look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password, if asked