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Purpose of Knowledge Article:

A guide to test your existing MFA Token, both Yubikey and Google Authenticator.

Resolution:

1Login to Multifactor Authentication (MFA) Management at https://identity.lbl.gov/mfa

2You will see a list of both Yubikey and Google Authenticator MFA tokens under your account

3Click the Test link below the token you want to test. You can only test one token at a time
4Provide the 6-digit code from your MFA token in the One-Time Password (OTP) field

5Click Test Now
6
    1. If you see the message "SUCCESS! You can test again or click "Done", you are done

      OR

    2. If you see the message "Invalid token. Please try again.", try again. Be sure to click Test Now before the number changes on your token for Google Authenticator. For Yubikey you may need to Resync the yubikey

a.

OR

b.