Purpose of Knowledge Article

You need to remove an MFA token from your Google Authenticator without removing and reinstalling the app.

Resolution

    1
      1. Click on the 3 dot icon
      2. Click on the Edit icon

    2 Click on the Pencil icon of the MFA you want to delete

    3 Click on the Trash icon

    4 Click on Remove account to confirm

    1 Click and hold down on the token you want to delete until it is highlighted and you will see the Pencil and Trash icons on the top right.

    2 Click on the Trash icon on the top right.

    3 Click Remove account to confirm.