Purpose of Knowledge Article

You need to remove an MFA token from your Google Authenticator without removing and reinstalling the app.

Resolution

1
    1. Click on the 3 dot icon
    2. Click on the Edit icon

2Click on the Pencil icon of the MFA you want to delete

3Click on the Trash icon

4Click on Remove account to confirm

1Click and hold down on the token you want to delete until it is highlighted and you will see the Pencil and Trash icons on the top right.

2Click on the Trash icon on the top right.

3Click Remove account to confirm.