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Purpose of Knowledge Article

  • To address overheating on certain Dell laptops
    • For Laptops; Series 7680s and Series 5000s
  • Always backup your data before you modify any BIOS setting


If you need assistance with this:

Please contact Help Desk at [email protected], go.lbl.gov/itchat, or xHELP

Resolution:

1

Start with the device powered off; power the device on and hit F2 when you see the Dell splash screen to open the BIOS

2

Expand the Performance Section by clicking the small plus next to the section name

3

Click Intel TurboBoost

4

Uncheck the box next to 'Enable Intel TurboBoost'


5

Click Apply

6

Click OK on the dialogue box


Note: the box for 'Save as Custom User Settings?' can be left as is

7

Click Exit

Additional Resources