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Purpose of Knowledge Article

  • A guide on CrowdStrike Falcon installed via BigFix Offer for macOS system

Resolution

1Click Dismiss when you see the BigFix CrowdStrike Falcon offer

2Click on BigFix icon on the top right corner of the menu bar

3Select "Install CrowdStrike Falcon"



4Click Accept
5

Click Take Action

The installation will run in the background and it will take a few minutes before you see the next window. You can click on the Progress tab in BigFix to see the status.

6

Click Allow to the popup saying "com.crowdstrike.falcon.app would like to filter network content"

OR

Click Allow to the popup saying "Falcon would like to filter network content"


Note: you may see this popup more than once

7

macOS 11 Big Sur/12 Monterey:

  • Click Open System Preferences

macOS 13 Ventura: 

  • Click Open System Settings 
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
8

macOS 11 Big Sur/12 Monterey:

    • Click Security & Privacy

macOS 13 Ventura: 

    • On the left column, select Privacy & Security
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
9

macOS 11 Big Sur/12 Monterey:

    • Select the General tab and look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password

macOS 13 Ventura:

    • On the right-hand column, look for "System software from application "Falcon" was blocked from loading". Click Allow and type in your computer password, if asked
macOS 11 Big Sur/12 MontereymacOS 13 Ventura
10Click Dismiss

11BigFix will prompt you to restart the computer, click Take Action

12A Restart Now window will appear asking you to save all your work before restarting. Be sure to save all your work then click Restart Now

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