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Purpose of Knowledge Article:
- Provide fixes for issues:
- Apple computers that can connect to the LBL network but are having trouble accessing the internet even though their computer is not blocked
- Apple computers that can not access the internet on the computer after installing Eduroam Wireless Profile
- Apple computers that are having trouble connecting to the Eduroam network
- This is a known issue on Apple computers
Resolution:
1 | Open up System Preferences from the Apple icon on the top left corner | |
2 | Select Network | |
3 | Click the Lock icon | |
4 | Type in your computer password | |
5 | Click Unlock | |
6 | Click Advanced | |
7 | Select the Proxies tab | |
8 | Uncheck the box for "Auto Proxy Discovery" | |
9 | Click OK | |
10 | Click Apply | |
11 | You should be able to connect to the internet again | no image |