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Purpose of Knowledge Article:

  • Provide fixes for issues:
    • Apple computers that can connect to the LBL network but are having trouble accessing the internet even though their computer is not blocked
    • Apple computers that can not access the internet on the computer after installing Eduroam Wireless Profile
    • Apple computers that are having trouble connecting to the Eduroam network
  • This is a known issue on Apple computers

Resolution:

1Open up System Preferences from the Apple icon on the top left corner  


2Select Network
3Click the Lock icon

4Type in your computer password
5Click Unlock
6Click Advanced
7Select the Proxies tab

8Uncheck the box for "Auto Proxy Discovery"
9Click OK
10Click Apply

11You should be able to connect to the internet againno image
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